Foshan Hero metal tile trim manufacturers are specialized in all types of metal floor tile trim for decorating and building.

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  • Product Details
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LED PROFILE
decoretion



                
Free Sample



               
Customized Service


MORE INFORMATION
new design

Brand Name:Hero Metal

Material:6063 Aluminum Alloy

Usage:Decoration and Protection

Payment:T/T 30% deposit in advance, 70% balance before delivery

Feature:Thick material, Anti-Extreme Pressure, No Distortion

Application:Super Slim 6063 Custom Aluminum Profiles Extrusion Led Strip Lighting Applied to cabinet, bookcase, wardrobe,stair, skirting

A set Contents:6063Aluminum Profile+ PC Cover + 2 Clips + 2 End Caps

Service:

1. Free Sample;

2. OEM Available;

3. Custom-Made Request;

4. New Design Solution Suggestion


Basic Information
  • Year Established
    2014
  • Business Type
    Manufacturing Industry
  • Country / Region
    HERO METAL CO., LTD.
  • Main Industry
    Tiles & Accessories
  • Main Products
    HERO METAL CO., LTD.
  • Enterprise Legal Person
    HERO METAL CO., LTD.
  • Total Employees
    1~15 people
  • Annual Output Value
    --
  • Export Market
    European Union
  • Cooperated Customers
    --
Company Profile
Foshan Hero metal Co., Ltd. is a professional large-scale manufacturer of all types of decorating and building material, integrating development and production together. We have 15 years of experience in supplying tile trims,floor trim,stair nosing, tile transition, Skirting board, Movement joint, Led profile, tile spacer, tile leveling system and related products. High quality is our obligation ,Customer first, Great servise is our mission, Your opinion is the driving force of our progress. Our customers can be led by us from design to production, design appropriate shapes for customers and produce samples. At present, we have served more than 20 customer countries and regions, which has accumulated a lot of design and production experience for us.
Our History
Foshan Hero Metal Co., Ltd. is a professional large-scale manufacturer of all types of decorating and building material, integrating development and production together. We have many years of experience in supplying tile trims,floor trim,stair nosing, tile transition, tile spacer, tile leveling system and related products.
Company Video
F.A.Q.
Frequently Ask Questions
  • Do we provide customized services?
    Market Analysis, professional R&D team meet your OEM/ODM request
  • How to guarantee products quality?
    1. High-end production equipment and technology, strict quality control system, guarantee both quality and quantity.2.Over 20 professional sales and 200 skilled workmen offer one-stop service3. Strict QC 100% inspection before delivery.
  • What are our premium products?
    Great value products: 4000 kinds of existing aluminum profiles and 500 kinds of existing stainless steel trims range from tile trim, stair nosing, skirting board, floor transition, carpet trim and so on.
  • What we can offer?
    We are the organization of industry and trade integration , providing you with a variety of different styles of tile trims and other building construction materials. Our products mainly are exported to abroad, for wholesalers, distributors, end users, engineering contractors and home decoration, we provide different one-on-one service hereby.
  • Does HERO METAL provide OEM service?
    Yes, we do. With the fast expansion of the company, HERO METAL has developed several businesses and service ranges including OEM service to satisfy the growing needs of customers throughout the whole world. Based on customers' needs, we are required to manufacture the products only and don't need to design or develop new products. We are equipped with advanced facilities that ensure the high precision and perfect fit for each part. Several production lines are installed to ensure the high-efficiency production process, which ensures that any order, no matter how many the order quantity is, can be completed on time.
  • How about the OEM service flow?
    Compared to ODM, OEM customization has a shorter process. As an independent OEM service provider, HERO METAL promises a smooth OEM service offering process. It begins with detailed and thorough communication between both parties, in which the needs for the products should all be confirmed. After that, the sample will be delivered to customers for confirmation. Then, based on the needs, the project will be formulated reasonably for offering the greatest interests to customers. The whole process can be very cost-saving due to our familiarity and expertise with the products.
  • How long it will take for OEM processing?
    Throughout the whole OEM service process from preliminary communication with customers, sample making, manufacturing in large quantity, packing, to delivering, it takes a certain period of time to complete. At HERO METAL, we have newly updated machines and installed advanced full-automation production lines, all of which ensure the fast and safe manufacturing process while guaranteeing the product quality as well. Besides, we are supported by a wealth of excellent and professional teams who give us the competitive edges in service and a high on-time delivery rate over others.
  • How about the minimum order quantity for OEM products?
    Similar to our own ready-made products, the OEM products can't be manufactured unless the required number has reached the MOQ set by HERO METAL. In general, different manufacturers have different requirements for the order quantity. However, there is an average value. Influenced by the processing industry chain and supply chain, manufacturers need to purchase raw materials, packaging materials or other auxiliary materials from upstream enterprises who also have demands on the OEM order quantity. Please contact us directly for the MOQ for your OEM products, the exact quantity could be negotiable.
  • How about the minimum order value for OEM products?
    HERO METAL considers the MOV and MOQ to be similar in some way, so we generally set the MOQ rather than MOV for OEM products. As a large-scale manufacturer, we need to utilize one or several production lines, adopt state-of-the-art technologies, and assign professional employees including senior technicians and skilled workers when we manufacture the OEM products. Throughout the whole process from raw materials purchase to delivery, the manpower and materials inputs are all indispensable. This requires us to set some limits for the OEM orders so as to prevent ourselves from suffering an economic loss.
  • Does HERO METAL provide ODM service?
    Yes. HERO METAL is proud of being a professional ODM service provider. We are staffed with bold and innovative designers including web designers, and graphic designers. They are proficient in different types of graphics software including Adobe Illustrator and Photoshop. It is their creative design works that contribute to our competitiveness in product appearance. In most cases, they are active in putting forward their suggestions on the design of the ODM products. In addition, we are equipped with advanced machines and have mastered updated technologies to achieve a high-precision manufacturing process.
  • How about the ODM service flow?
    At HERO METAL, the ODM service extends across various phases that create a perfect and fully customized product. It includes various stages, from design to product engineering, prototyping, performance testing, to production. The whole ODM program stages require a prolonged engagement of different departments including design, R&D, and manufacturing department. We have formulated scientific and reasonable ODM processes that ensure the project can be completed on time and efficiently. In addition, we can provide customers with a detailed and direct-viewing flow chart, allowing you to understand the whole process at first sight.
  • How long it will take for ODM processing?
    It takes a longer time to complete an ODM processing project than an OEM project since ODM processing requires more time to work out the design works. As the name suggests, ODM provides multiple designs for components or the whole product. After customers confirm the design sketches and the samples, then HERO METAL will start mass production immediately. As the requirements for product appearance and internal structure have become higher, the design cycles also occupy a relatively larger proportion of the whole production cycle.
  • How about the minimum order quantity for ODM products?
    In HERO METAL, the MOQ for ODM products can be negotiable. Usually, the MOQ is set to ensure that we are profitable each time we make production or deal with sales. When formulating MOQ, it is determined by our total production cost which includes the investment in the purchase of the raw materials, labor, machine maintenance, and exquisite processing. It is hard for us to imagine that only 1 piece of product is made once production lines, labor, and capital are all ready. However, the quantity is negotiable. We wish to reach an agreement on the MOQ of the ODMed products through our sincere conversation, which will be beneficial for both parties.
  • How about the minimum order value for ODM products?
    In some way, the MOV for ODM products is similar to the MOQ in HERO METAL in terms of the set purpose, which is to ensure our business is profitable. Regarding the cost of raw materials, human inputs, and other costs, it is reasonable for manufacturers to ask for MOQ and the quantity may vary depending on the actual situation. For customers, you can get a more favorable price once you make the order quantity reach the MOQ. The MOV is negotiable and we welcome your inquiries. The ultimate goal of negotiation activities is to reach a minimum quantity that both parties can bear.
  • Is HERO METAL an OBM?
    Not yet, HERO METAL is striving forward to be a professional and powerful OBM in the global market. OBM, also called Original Brand Manufacturer, refers to a company that retails its own products under its own brand name in order to add brand value and expand sales networks. Unlike ODM or OEM, an OBM should be capable of performing the whole production process, including design, R&D, manufacturing, and sales. It should have a sound sales network and complete supply chain which can guarantee that customers can enjoy a one-stop service.
  • Will HERO METAL become an OBM in future?
    We believe we will become an OBM in the future. An OBM usually designs, manufactures, and sells products based on the creation of trademarks and brands, not on the noname products. Completing the tasks mentioned above requires a comprehensive and powerful production capacity, which is also a big challenge for most of the manufacturers now. With the development of markets and increased competition, the increasing number of companies including HERO METAL wants to sell their own brands and products and to expose themselves to the global market.
  • Can HERO METAL CO., LTD. be customized?
    Yes, HERO METAL can provide customized service regarding our product - HERO METAL CO., LTD.. In the world of unified products or services, customers have started to look for something different - the products have unique designs, shapes, colors, and so on, so as to enhance their brand awareness. We want your products to be the best and the most unique they can be. Combining the best ideas of our product designers and the best skills of our engineers, we keep your products at the optimum level and make you satisfied.
  • Can HERO METAL CO., LTD. be made by any shape, size, color, spec. or material?
    Based on the internal structure, properties of the product, or other technical reasons, some parts of the product can't be changed or customized very easily. We recommend you contact us and tell us your needs about HERO METAL CO., LTD. as specifically as possible. Our R&D engineers and product designers will analyze your requirements and make effective plans. Our in-house capabilities can help turn your original ideas or concepts into reality - a final customized product. Since established, we have helped many customers meet the challenges they are faced with by customizing our products.
  • How to go through the HERO METAL CO., LTD. customization?
    HERO METAL works shoulder-to-shoulder with you to customize the products to your needs and objectives. First of all, we will perform a needs assessment. Designers, R&D technicians, and workers involved in the process will discuss the plan for customizing the products together. To identify that uniqueness and cater to customers are the recipes for us to win over other competitors. Then, a sample will be made based on the confirmed sketches and delivered to you in a timely manner. After getting the confirmation and establishing a formal partnership with you, a mass customization process will start.
  • Does HERO METAL CO., LTD. have warranty period?
    HERO METAL provides warranty service related to the HERO METAL CO., LTD.. If you experience quality problems with your products and would like to get your products repaired or replaced, please feel free to contact us. Our service team, consisting of several professionals, is fully committed to assuring you enjoy a positive & rewarding experience through the implementation of the after-sales warranty service. To tell the truth, all the products we've developed have been put to the strict chemical and physical tests. Only those products that can withstand the toughest conditions can be shipped out of our factory.
  • How long is the warranty period of HERO METAL CO., LTD.?
    This answer to this question can be found at the "Product Details" of our official website, or through contacting us. Within the warranty period, HERO METAL will conduct repairs or replacement free of charge if the following conditions occur: malfunction as described in the contract at the time of purchase, defective components, defects in workmanship, etc. However, as for the damage due to misuse, abuse, negligence, or casualty (e.g., fire), acts of God (including but not limited to lightning, flood, tornado, or hurricane), and consumable parts, we are not liable for offering the warranty service.
  • How to extend HERO METAL CO., LTD. warranty?
    You may ask for the information about the extended warranty of HERO METAL CO., LTD. from our staff. This warranty is valid for products selling worldwide. Our product enjoys a warranty repair service, and it's usually worth getting. After repair, the product should be returned to you in good-as-new condition. Sometimes, the extended warranty never used. Buying an extended warranty is similar to buying health insurance, which we might never need, but we all know that "precaution is better than a cure". In cases of a large repair bill, an extended warranty acts as a savior and covers all the expenses.
  • What services are offered for HERO METAL CO., LTD.?
    Except for the product, service now plays a more important role in contributing to company development and improving company competitiveness. At HERO METAL, a wide range of service items are offered to customers, the contents of which include installation guidance, after-sales repair, and maintenance support, etc. Our after-sales team is always ready to offer you assistance in terms of those aspects. We also offer some tailor-made services regarding the product dimensions and colors, and support logo printing design for your brand promotion.
  • Are we informed about HERO METAL CO., LTD. weight and volume after shipment?
    Of course. The freight cost is determined by the volume and weight of the packed cargo. Different modes of transport also charge differently for the same quantity and weight of products. For example, if you are in an urgent need of the products and prefer to choose air transportation, a pricing technique - the volumetric weight, for commercial freight transport, needs to be adopted. Our partner - logistics company, will provide the exact dimensional weight including the length, width, and height, and also the weight of the HERO METAL CO., LTD. box.
  • Can our logo or company name be printed on HERO METAL CO., LTD.?
    Yes, we design and print the best custom products to meet the unique marketing and promotional needs of any business. HERO METAL can have the logo or company name printed on HERO METAL CO., LTD.. Here at our company, every order including personalized order will receive attention from our dedicated customer service team. The team is made up of several professionals in the industry who bear creative ideas in mind and can turn customers' ideas and concepts into reality. You don’t have to lift a finger other than to send us your ideas and requirements. We’ll take care of the rest!
  • May HERO METAL offer warehousing services?
    If requested, HERO METAL is glad to offer warehousing services for you. The services cover a wide range of businesses which include order fulfillment, returns management, packaging, specialty wrapping, transportation, logistics support, customized logistics process, etc. Our team of logistics experts would consult with you and understand your business requirements minutely and come up with a warehousing and logistic process that is custom-tailored to fit your business requirements accurately. It would help in cutting down costs, and enhancing profitability. We've also partnered with a provider of warehousing services offering rational and consistent services from reception to shipment.
  • How about HERO METAL shipping services?
    Since the day HERO METAL chose to do export business, we have been working with reliable freight companies together for delivering every product and every cargo to customers' hands safe and sound. We support not only maritime transport but also road, air, and other modes of transportation. These multiple options can better satisfy customers' needs. We promise to deliver custom global shipping, supply chain management, and logistics services that allow your businesses to run as effectively and profitably as possible.
  • What are HERO METAL shipping modes?
    HERO METAL prides ourselves on having a selection of shipping options offered to you. Based on the delivering points and customers' actual needs, the transportation way may vary. At present, there are mainly two kinds of shipping modes commonly adopted by businesses. Specialized cargo aircraft are used to ship freight quickly and efficiently between and within countries. Due to the higher cost of air freight, it is often used only for most critical shipping needs. Maritime transportation is the most commonly used now among global businesses. The ocean-going vessels move goods between international ports in the global supply chain. Normally, we suggest the second way.
  • Does HERO METAL have forwarder?
    HERO METAL believes that the success of the international business is heavily dependent on choosing the right freight forwarder. We're lucky to have got reliable forwarder partners working with us for years. They are professional. Rich experience in the industry allows them to deal with shipping issues like dockworker strikes, port shutdowns, cargo reroutes, and customs. They are all-powerful. They usually provide a full range of services including tracking inland transportation, preparation of shipping and export documents, and negotiating freight charges. Thanks to their help, your goods can be delivered to their destination smoothly.
  • How can I track my HERO METAL CO., LTD.?
    Once your HERO METAL CO., LTD. has been shipped out of our factory, you'll receive a tracking number given by the logistics companies to us. You can use the number to follow your package. We promise on-time delivery to every customer though sometimes holidays or severe weather conditions may happen. We do our best to guarantee that your goods will be delivered to you in a fast and safe way. We recommend you to keep a close eye on your order's tracking number. If you're having trouble with your tracking information, please don't hesitate to reach out to our Customer Service Center.
  • What port of loading available for HERO METAL CO., LTD.?
    We strategically choose the port located close to our factory. Considering the proximity first, we can cut down the transportation cost. Also, the port we choose to deliver HERO METAL CO., LTD. is equipped with sound and advanced infrastructure which ensures high efficiency of loading and unloading. We have confirmed that the port has strong relationships with regulators and legislators, making sure it is compliant with federal security initiatives and runs legally. More importantly, the port is ensured to have enough capabilities to eliminate congestion and have streamlined procedures to reduce loading/unloading times and prevent delays.
  • What to do if HERO METAL CO., LTD. is damaged during shipping?
    Please inform the freight forwarder and contact us first of all. Do not pick up the goods, and please wait patiently until HERO METAL arranges third-parties to inspect of the goods, issue a report, and make a written certificate. At the same time, prepare the documents to claim. The original bill of lading, unloading document, cargo damage test report, proof claims, and other documents can prove the cause of the cargo accident, the degree of loss, etc. Once the cause of damage is confirmed, you have your right to claim for compensation. We, as a seller, do our best to pack every product as firmly and stably as possible.
  • What to do if it is incomplete HERO METAL CO., LTD. delivery?
    Once you find the quantity of HERO METAL CO., LTD. not consistent with the number you want, the first you need to do is to notify us. Several reasons may lead to this problem. For example, due to the severe weather condition or unintentional mistakes made by people, the delivered cargo may be lost on the way. Please don't pick up the delivery first but contact us. HERO METAL ensures that the number of products is counted one by one and every product is carefully packed to prevent the damage because of bumps along the way.
  • What should I do once I receive HERO METAL CO., LTD. imperfections?
    HERO METAL has set up some regulations and plans to deal with such an issue. Once you receive the HERO METAL CO., LTD. and find it imperfect, please notify us the first time. HERO METAL has a tracking process for the finished products that are exported. It means that we can find relevant records in the shortest time, find a suitable solution, and develop corresponding measures to effectively prevent those problems from happening again. Every procedure will be checked on by our QC inspectors to find out what leads to the problem. Once the cause is confirmed, we will make compensation or seek other measures to satisfy you.
  • How to contact your after-sale service division?
    Once our formal partnership is established, you will receive an e-mail with the contact information of our after-sales service department included. In order to respond to customers in a timely manner, HERO METAL has established a sound after-sales service system. A phone call, Skype, and e-mail all can reach us. We've got professional after-sales support staff and technical consultants backed up. Product installation, operation guidance, and repair and maintenance services are all available to meet your needs. No matter what problems you encounter, we promise we will solve it as soon as possible.
  • Where to get help if HERO METAL CO., LTD. gets problem during the use?
    The problem will be solved efficiently if you contact our after-sales customer service department. The user experience has always been the focus of HERO METAL. We have set up a complete set of scientific and value-added plans to deal with various unexpected problems, thereby, meeting the needs of users for product use. If the product can't work normally, please contact us in a minute. We have a professional after-sales maintenance team, a technical support team, and an inspection test team, the members of which are all committed to ensuring the high quality of each HERO METAL CO., LTD..
  • Can we arrange the HERO METAL CO., LTD. shipment by ourselves or by our agent?
    Based on the regulations of international trading, HERO METAL agrees with the idea of delivering the HERO METAL CO., LTD. by yourself or your designated agents. We will count the number of total products one by one and pack each of them well before giving them to you. If required, we would love to provide a commercial invoice. In this case, we can offer a relatively low price for you. However, all responsibilities and risks related to the products will be transferred to you once you confirm and receive the goods.
  • What kind of packing is provided for HERO METAL CO., LTD.?
    HERO METAL has packages designed and made on our own to safeguard the HERO METAL CO., LTD.. If you have special needs, we can also do some customization on the product packages. The cost of packing materials can't be saved because they decide the safety of the delivered goods. The whole package should be complete and sturdy enough, which can prevent the packed products from breaking and the loss as well. The packaging process needs to be done relying on professional staff. Their rich experience and skills contribute to the easy handling, loading, unloading, and stacking of the products. More importantly, warning labels are stuck on the cargo.
  • Is HERO METAL CO., LTD. tested before shipment?
    For every manufacturer including HERO METAL, quality assurance is important for building a reputable brand and gaining the trust of customers. Before shipping the HERO METAL CO., LTD. out of our factory, our quality checkers will perform multiple tests on the finished products, thereby, ensuring its stable chemical properties and outstanding physical performance to meet the requirements of the industry and international standards. Once defective products are found, they will be sent to the manufacturing workshops for re-processing immediately. They can't leave the factory until they fully meet the quality standards.
  • How to pay for HERO METAL CO., LTD.?
    When it comes to the trading of commercial goods, there is always a certain level of risks and trust involved. HERO METAL has been endeavoring to reduce the risks when dealing with international transactions. After years of development, we can support plenty of international paying methods mainly including Cash in Advance, Letters of Credit, telegraphic transfer, and Paypal. For ensuring the benefits of both parties, we have created a payment regulation that refers to 30% of the price for advance payment and 70% on delivery.
  • How about HERO METAL CO., LTD. after-sales service?
    Customer aftercare is important for any business, especially for those small- and mid- businesses where every client counts. HERO METAL is one of those businesses. We provide a wide range of top-quality after-sales services and help customers get the most out of your HERO METAL CO., LTD.. The services cover design, installation, and other types of after-sales service, all of which are supported by our after-sales service team. It is made up of several experienced staff who are proficient at communicating in English, have a deep understanding of the internal structure of our products, and are patient enough.
  • Are there services after HERO METAL CO., LTD. installation?
    Completing the installation of HERO METAL CO., LTD. doesn't mean the end of mutual cooperation. We treasure every cooperation opportunity and every customer and ensure all the expectations of our customers are fully met. We value your opinion so we will conduct after-sales follow-up feedback on a regular basis and make detailed records so as to make some improvements to our products or services. If you have any questions or problems, our highly responsive after-sales service team is here to help you at any time.
  • Is installation service provided for HERO METAL CO., LTD. ?
    HERO METAL provides installation support for HERO METAL CO., LTD.. We are always proud of our commitment to customer service with post-installation support included. Our product features flexibility and versatility. Some parts of the product can only be integrated and assembled requiring technical support from professionals. Even though you are thousands of miles away from us, we can provide online installation support through video chat for you. Or, we would love to send you an e-mail with a step-by-step installation guide included.
  • How long is delivery time of HERO METAL CO., LTD.?
    The delivery time of your HERO METAL CO., LTD. varies depending on your location and the designated shipping method. Typically, the delivery time is the time we get the order till the time goods are ready for delivery. From our perspective, in the process of raw materials preparing, manufacturing, quality checking, etc. there may be changes in the production schedule. Sometimes the delivery time may be shortened or extended. For example, when procuring the raw materials, if we have most of the required raw materials in stock, it may cost us less time to purchase the materials, which may shorten our delivery time.
  • Where can I follow my HERO METAL CO., LTD. order status?
    Once your goods have been shipped out, your order becomes available for online status tracking. HERO METAL will send you the tracking number offered by our partner - the logistics company. With the number in hand, you are able to view carrier information and your order's current location at your convenience. If you don't have your order number, please call us for further assistance. We've got professional after-sales service staff. They are trained to acquire a wealth of knowledge of the shipping and have the ability to deal with emergencies as soon as possible.
  • Is there free HERO METAL CO., LTD. sample provided?
    HERO METAL provides every customer with a sample for your reference. It utilizes the same raw materials, goes through the same manufacturing craftsmanship, and the same technologies as the original product. Having gone through the same quality check process, the sample is confirmed to have the same characteristics as well. It is as valuable as the original product. We highly treasure your requirements and do our endeavor to fulfill your wish. If you have needs for a sample, please contact us first for detailed communication.
  • How long will it take if I want HERO METAL CO., LTD. sample?
    The time may vary depending on the actual situation. Give us your requirements on the HERO METAL CO., LTD. sample first as detailedly as possible. If the sample you want is in stock now, we will deliver it in sequence and promise that you will receive it within several days. However, if you have special requirements such as size adjustment and color change, it means that we need to manufacture a new sample. It will take a longer time because we may need to perform the procedures of raw materials purchase, raw materials processing, designing, manufacturing, and quality checking. Please contact us first for further information.
  • Who to pay the freight of HERO METAL CO., LTD. sample?
    Generally, the sample of HERO METAL CO., LTD. is provided by HERO METAL without the exemption from freight fee. Taking the distance between export destinations and the port and other overhead expenses into account, the cost of delivering the sample may be higher than the unit price of the sample itself. From delivering the sample out of the factory to customers' hands, the whole manufacturing process can be completed requiring the combined efforts of a great number of people including warehousemen, shippers, and after-sales service staff. The cost of manpower is necessary.
  • How can I get HERO METAL CO., LTD. sample?
    If you have an interest in our product and intend to try it, the first you need to do is to deliver your requirements to us. Just fill in the form at the bottom of our official website, or contact us through E-mail or phone call directly, please be specific about your needs, and then we would love to fulfill your wish to manufacture and deliver the exact HERO METAL CO., LTD. sample as you wish. If we have the product in stock, we will send it to your detailed consignee address as soon as possible.
  • Can HERO METAL CO., LTD. sample charge be refunded if order is placed?
    HERO METAL will return the sample charge to you when ordering, or deduct them from the order payment. The sample is completely the same as our original product. It is made of the same quality raw materials and also goes through the same manufacturing process. It shares the same value as our product. We require 30% paid upfront and 70% once the production is complete. All payments are typically completed before the product is shipped. The products you order from us, the more favorable payment you'll get.
  • How about HERO METAL CO., LTD. related services?
    As an internationally recognized provider of HERO METAL CO., LTD., HERO METAL provides a wide range of product-related services. They mainly cover installation guidance, after-sale repair, and maintenance, etc. We sell not only tangible products but also provide intangible service for satisfying the growing needs of customers. We've established a service department consisting of patient, professional, and passionate employees. They are trained to acquire a wealth of knowledge of our products and company info so as to better solve customers' problems.
  • How to purchase HERO METAL CO., LTD.?
    Customers are warmly welcome to our factory for the transaction, which proves to be a securer and safer way. You can have a deeper understanding of our factory, staff, and company, and also get to know the HERO METAL CO., LTD. you tend to buy in an intuitive way. Each of your requirements regarding the product information such as dimensions, shapes, colors will be clearly stated on the contract. We also support the other way - online transaction which is popular among customers who are from overseas countries.
  • How to place an order on HERO METAL CO., LTD.?
    At present, HERO METAL suggests customers place orders in a traditional way - contacting us directly to place orders. Face-to-face communication with customers is highly recommended because both parties can reach an agreement on payment methods, contract contents, etc. This communication mode proves to be faster and more efficient. As we have expanded our sales network and gained a larger customer base throughout the whole world, we are doing our best to provide more methods like online transactions for customers' convenience.
  • How to get HERO METAL CO., LTD. quotation?
    Customers can get to know the quotation of HERO METAL CO., LTD. in several effective ways like sending us e-mail, giving us a phone call, and leaving us a comment on our official social media. Generally, though you ask for the same type of product, the price per unit may vary depending on the order quantity. We always obey the market rule that a larger quantity of order usually is charged at a more favorable price. Additionally, if you have special requirements on the product like logo printing and customized dimensions, you will get a price different from that of our ready-made products.
  • How can I get to know HERO METAL CO., LTD. quality before placing an order?
    Almost all manufacturers provide samples for customers' confirmation before customers decide to partner with them. HERO METAL is one of those manufacturers of HERO METAL CO., LTD.. If you are interested in our products and want to have a try, we would love to provide samples for you. The sample is made perfectly the same as the original product, which means they share the same size, shape, color, performance, and also has the same value. By trying the product, you can get to know our product quality in a more intuitive way.
  • What are applications of HERO METAL CO., LTD. produced by HERO METAL?
    Characteristics mainly decide the application fields of the product. Our product - HERO METAL CO., LTD., made of multiple complex raw materials, has the advantages of high flexibility, versatility, durability, and wide serviceability after combining the superior performance of the raw materials. It has been proved that their unique yet versatile performance has brought unlimited benefits to their applied industries. Looking through the projects we have made and the solutions we have offered to customers, you are able to know the customers we have worked with and what fields they are engaged in.
  • How about the application prospect of HERO METAL CO., LTD. produced by HERO METAL?
    With the properties of safety, Eco-friendliness, and long serviceability, the HERO METAL CO., LTD. offered by HERO METAL enjoys increasing popularity among customers and proves to be applicable to a wide range of different industries. In recent years, driven by fierce competition in the market, we are required to improve and update the products, thereby, catering to the needs of different fields. In this process of quality improvement, we have gained raised awareness of the product and have kept developing unexploited unique features. Based on its characteristics and expected interests brought to users, it is a kind of promising product.
  • How to install HERO METAL CO., LTD.?
    For offering the most satisfying experience to customers, we pack one manual along with one set/piece of HERO METAL CO., LTD. together. The manual is compiled together by our designers, engineers, and workers and then verified by our managers. It explains the product's exterior design, internal structure, and step-by-step installation procedures, enabling users to install the product in a fast way. Contacting our Customer Service Center is the other way of knowing how to install the product since the staff working in the center are well trained to have a deep knowledge of the product.
  • Can HERO METAL CO., LTD. be installed easily?
    Yes. Our HERO METAL CO., LTD. is designed to be user-friendly and labor-saving, allowing customers to install and operate it more conveniently. Though consisting of complex and high-precision parts, our engineers have tried to utilize high-automation machines to tight them together, which helps save the trouble of installing them for users. As for other parts that are flexible for a regular replacement, we adopt a more advanced method to make them easy to replace and change. You are able to install or repair the products very easily. Or, our engineers can offer you some help on the product installation through online communication, which proves to be a popular way now.
  • Any engineers can help install HERO METAL CO., LTD.?
    Please make contact with our Customer Service Center for further information about product installation. Engineers are the backbone of HERO METAL. They are highly educated, some of whom have qualified master's degree while half of them are undergraduates. All have rich theoretical knowledge about HERO METAL CO., LTD. and know every detail of different generations of the product. They also acquire practical experience in manufacturing and assembling the products. Generally, they can provide on-line guidance for customers to help install the products step by step.
  • Can HERO METAL provide HERO METAL CO., LTD. installation video?
    Of course. If you prefer the HERO METAL CO., LTD. installation steps explained in the form of a video, HERO METAL would love to shoot an HD video to give installation guidance. In the video, our engineers will firstly introduce every part of the product and tell the formal name, which enables you to have a better understanding of every step. The explanation on the product disassembly and installation procedures are necessarily involved in the video. By watching our video, you can know the installation steps in an easier way.
  • How to operate HERO METAL CO., LTD.?
    The HERO METAL CO., LTD. is manufactured based on modular design concepts and high-end technology. We integrate every single part into a whole with the aim of making the product to be labor-saving. We promise that this type of product is user-friendly and won't take you much time on figuring out the use method. On some parts of the product, there are notices in English, giving users clear tips on how to use it. Please read the Instructions for use packed along with the product before using it. The matters needing attention are clearly noted in the instructions in case some accidents occur because of improper use.
  • Is there instruction manual for HERO METAL CO., LTD.?
    The instruction manual for HERO METAL CO., LTD. is given by HERO METAL. Packing a carefully-compiled and well-printed manual with detailed descriptions about the use, installation, and maintenance methods along with the product, we aim to provide customers with a satisfying experience. On the first page of the manual, step-by-step sum-up regarding installation, use, and maintenance is clearly shown in English. Furthermore, there are some exquisitely-printed pictures displaying every part of the product in detail. You can also ask our staff for the Electronic version of the manual and they will send it through e-mail.
  • What is the price of HERO METAL CO., LTD.?
    Please refer to our staff for the details on the price. The unit cost and total prices of the HERO METAL CO., LTD. vary based on the order quantity. In the market, there is an unwritten rule that the larger the order quantity is, the lower the unit price will be. HERO METAL has been following this rule. Since the material cost occupies 1/3 or 1/4 of the total cost, we purchase reliable raw materials in large quantities from our long-term partners to ensure the cost per unit is favorable. We promise that every customer can get your satisfying price here.
  • What are advantages regarding HERO METAL CO., LTD. pricing?
    HERO METAL adopts a cost-based pricing strategy to fix the price of the HERO METAL CO., LTD.. We take only the cost of the sum of the products' parts, manufacturing cost, overhead expenses, and other necessary costs into serious consideration when pricing the product. Also, by streamlining the production process and improving production technology, we endeavor to cut down the production cost without sacrificing the product quality. Reflecting on the most common and well-known pricing framework in existence, our cost-based price strategy gives customers the most preferential price and the greatest benefits.
  • Is HERO METALHERO METAL CO., LTD. cheap?
    Our product - HERO METAL CO., LTD., featuring high quality and long service life, is offered at a competitive price. With years of development, HERO METAL has been sticking to quality orientation. Never sacrificing the product quality for the cheapest price is our tenet. Though we may take several measures to cut down the cost, like streamlining the production process to reduce the materials waste and introducing high-automation machines to improve work efficiency and precision, some expenses like raw materials cost and overhead expenses are included and can't be saved.
  • Is HERO METALHERO METAL CO., LTD. priced the lowest?
    Price can reflect the value of our product to a large extent and is the result of a complex set of calculations and research. Our HERO METAL CO., LTD. is priced based on the overall manufacturing cost, overhead expenses which consist of fixed expenses and variable expenses, etc. Taking the overall manufacturing cost as an example, we purchase certified raw materials - this leads to a relatively high cost. In the market now, there are many manufacturers buy low-quality raw materials and adopt poor-quality machines. Though they may provide a very low price, the products are definitely what you don't want and even can damage your reputation. To cover those costs mentioned above, HERO METAL doesn't offer the lowest price but the most favorable price.
  • Why HERO METAL HERO METAL CO., LTD. is priced higher?
    We set the price reasonably and scientifically based on the market rules and promise customers can get a favorable price. For the long-term development of the enterprise, the price of our HERO METAL CO., LTD. must cover costs and minimum profits. Considering 3Cs in tandem: cost, customer, and competition in the market, these three factors determine our final selling price. As for the cost, we take it as one of the most important factors influencing our decision. To ensure product quality, we invest heavily in the purchase of raw materials, the introduction of high-automation facilities, the conduction of standardized quality control, etc. If you are charged a lower price than the average, you may not get a quality-guaranteed product.
  • What about CFR/CNF of HERO METAL CO., LTD.?
    Our staff would be glad to tell you about the CFR/CNF of HERO METAL CO., LTD.. Under this international term, we promise that we will send the contract goods within the period agreed for shipment, enabling the buyer to claim the goods from the carrier at the destination. Furthermore, this shipping term requires us to clear the goods for export. As for customers, you should pay the cost and freight necessary to bring the goods to the named port, airport, or terminal at the destination. By analysis, you will assume more responsibility for the delivery of goods and need to pay for transport.
  • What about CIF of HERO METAL CO., LTD.?
    CIF is similar to that of the CFR, with the only difference that the supplier also assumes the insurance costs of delivering goods to the port of destination. However, it is a more convenient way of shipping since you don't have to deal with freight or other shipping details though it costs you more than CFR. We, as a seller, are responsible for arranging the freight and insurance details by working with our own forwarder. If you are new in international trade or you want a very small cargo, it's highly suggested that you choose this kind of transport mode. Tell us your requirements and expectation about HERO METAL CO., LTD., we will work out the best solution.
  • What about FOB of HERO METAL CO., LTD.?
    Compared to CIF, FOB is a much more secure and competitive Incoterms. HERO METAL supports and recommends this kind of transaction form. The costs associated with FOB include transportation of the goods to the port of shipment, loading the goods onto the shipping vessel, marine freight transport, insurance, and unloading and transporting the goods from the arrival port to the final destination. It means you'll need to make your own arrangements to have your shipment unloaded at the port, cleared through customs, and then moved to your destination. During the process, you can have better control of the freight and the freight cost because you can use your own freight forwarders who may provide you with the best interest.
  • Is the price of HERO METAL CO., LTD. favorable?
    Certainly. HERO METAL CO., LTD. can be offered at a favorable price. Generally, the larger the order quantity is, the more preferential the price will be. We purchase a large quantity of raw materials provided by reliable suppliers who obey the market rule of "quantity discounts", which can cut down our material cost. We pay extreme attention to customers' benefits. After calculating the total cost, overhead expenses, and other minimal benefits for ourselves, we will give you a final offer that will definitely satisfy you.
  • Any discount for large order HERO METAL CO., LTD.?
    The quantity discount is often available when large volumes of HERO METAL CO., LTD. are required. We promise that we can offer an unbeatable price for every customer. Throughout the whole supply chain, raw materials purchase, the cost of which occupies a large portion of the overall cost, further influences our final sales price. When purchasing large orders, it means that we need to purchase a large number of raw materials from suppliers which give us a decreased cost per unit of materials. In such cases, we are able to offer a more favorable price for customers who ask for greater numbers of goods.
  • Can I get any discount on HERO METAL CO., LTD. in my first order?
    The price of HERO METAL CO., LTD. can be negotiable depending on different situations. Under special occasions such as Black Friday, Christmas Day, and other discount seasons, HERO METAL always offers discounts for different types of our products accordingly. In addition, if you ask for a large number of quantities, we can offer you a favorable price as well. Anyway, our favorable price is applicable to both new customers and repeat customers. If you have needs for the products and other special requirements, please refer to our Customer Service Department immediately.
  • Quality assurance of HERO METAL CO., LTD.
    Quality has been always emphasized by HERO METAL. We adopt high-automation machines and technologies which are more affordable and more flexible than ever. Men can make mistakes and manpower is not the only one that we can count on to improve quality. For example, we adopt inspection technology to inspect goods for eliminating packaging errors and contamination. The result is fewer errors and better product consistency, which helps us target quality assurance.
  • How about credentials for HERO METAL CO., LTD. of HERO METAL?
    A fair third party conducts several inspections on technical specifications, quality, and performance of our HERO METAL CO., LTD., and also examine our factory's quality assurance system. Since our inception, we have continued to produce qualified products and passed relevant examinations. Now, HERO METAL has been awarded relevant certificates and can put certificate marks on our products and their packing. Our product quality certifications are given only by certification bodies authorized by accreditation administration under the State Council, and some of them are granted by international authorities.
  • Has HERO METAL CO., LTD. passed the QC test?
    Of course, each HERO METAL CO., LTD. has passed the QC test at HERO METAL. In manufacturing, quality control is a process that ensures customers receive products free from defects and meet needs. We define the quality standards for the product based on industry regulations and international standards and then begin to check the product quality. We conduct regular training on employees for telling them the rules and standards of quality control. We also have created a responsive mechanism for reporting defects or potential issues. Once a semi-product is found, it will be delivered to our factory for secondary processing until it passes our quality control.
  • Is there any third party doing HERO METAL CO., LTD. quality test?
    HERO METAL welcomes a third party to thoroughly inspect our HERO METAL CO., LTD.. The third-party testing is a quality control process where an independent organization reviews our product to see if it meets certain standards. This process is not involved in any other activities, such as design, procurement, fabrication, or installation but the inspection and testing only. We also carry out our own checks in house performed by our experienced and skilled independent QC team. Both processes can lead to a better-quality product.
  • HERO METAL CO., LTD.'s qualifications and internationally authoritative certifications
    HERO METAL, as an ISO-certified enterprise, has been manufacturing HERO METAL CO., LTD. conforming to a number of international standards and certifications. Our dedicated research and development team is constantly developing internationally-recognized certification programs, which makes sure the finished products have the technical specifications and target performance satisfying the needs of both customers and markets. The product has the properties of safety, security, durability, and long serviceability, each of which is absolutely right for meeting the international standards. Contact us for further details, you will get more valuable information.
  • Can HERO METAL provide certificate of origin for HERO METAL CO., LTD.?
    Since the day HERO METAL began our export business, we have realized the importance of gaining a CO which is usually issued for goods that are being sold abroad as a permanent export. Our CO is granted by national Chambers of Commerce with legal sign and stamp on. This document is an important document used in global trade to confirm the country of origin where our goods have actually been manufactured or processed. With it, the import duties and tariffs can be reduced or eliminated in the country of import.
  • What are top selling products in HERO METAL?
    The products listed on the homepage of our official website are top-selling and highly recognized by customers. HERO METAL CO., LTD. is one of them. We utilize certified and tested raw materials and process them with high-precision machines. This ensures the superior characteristics, like stability and durability, of our products. They sell well in a wide range of industries for their versatility and enjoy wide popularity across many different countries. By virtue of word of mouth, we have obtained an increasing number of sales volumes year by year.
  • Could you please say sth about the details of HERO METAL CO., LTD.?
    Yes, we'd love to. Here is the detailed introduction to HERO METAL CO., LTD. of HERO METAL. In terms of its raw materials, they are all purchased from our reliable suppliers. Every type of raw materials has gone through strict tests for testing its chemical stability and related physical properties. Therefore, the target performance of finished products can be achieved to a large extent. As for its design, it has led to the development trend of the industry. Our designers work creatively to make the product convey its value vividly with its distinctive appearance and unique design style. For more details, just contact us.
  • Why choose HERO METAL CO., LTD. produced by HERO METAL?
    Among those manufacturers of HERO METAL CO., LTD. in the market, HERO METAL is always proud to say that you won't regret choosing us to be your supplier. Long-term business cooperation can be achieved based on product quality guarantee, credit, and other factors. Since established, we have been sticking to the business principle of "quality first, credibility foremost". Raw materials, production technologies, facilities for manufacturing and testing, and employees are all superior, for which product quality can be guaranteed. It is our never-changing intention for quality that builds our credit. That's why more and more customers choose our products.
  • What are performance advantages of HERO METAL CO., LTD.?
    HERO METAL CO., LTD. has several advantages contributing to its wide popularity in the market now. Its distinctive appearance makes it eye-catching among other same-typed products. Our designers have deep knowledge of every generation of our products and clearly know their internal structure. It is their rich knowledge about our products that generates such an attractive design. Quality is the other one of the most distinguishing features of this type of product. Its performance: reliability, safety, durability, and serviceability gives its competitive edges in the industry.
  • How is the quality of HERO METAL CO., LTD.?
    Customers lose their trust in a company when product quality drops below their minimum expectations. So, HERO METAL has been in control of product quality with years of development. We strictly follow the international management systems and related national standards to manufacture HERO METAL CO., LTD. and conduct quality control throughout the whole production process. Once we find poor-quality products, we will re-deliver them to our factory and re-made them until they fully conform to the quality standards. So far, our products have passed the quality checks carried out by third parties and been certified by several international authorities.
  • How long can HERO METAL CO., LTD. be used?
    The service life of HERO METAL CO., LTD. is determined based on the quality of the raw materials, ways of usages, maintenance methods, use frequency. HERO METAL has spent years minimizing the influence of the factors mentioned above, and thereby, extending the service life of the products. Within the years, we strictly select and test raw materials to ensure the best proportion of combination so as to develop the best effect of the finished products. We formulate scientific and reasonable manuals for use, installation, and maintenance after conducting multiple tests on the product. For more detailed information, contact us.
  • What is raw material for HERO METAL CO., LTD. in HERO METAL?
    For all manufacturing companies focusing on product quality, the investment in the raw materials occupies a relatively large proportion of the total cost. HERO METAL is one of them. We pay attention to the quality of the raw materials. Having gone through a lot of hardships and performed multiple standard tests on raw materials, we finally found reliable suppliers of raw materials relating HERO METAL CO., LTD.. The high quality of our finished products is the result of combining all the superior characteristics of those certified raw materials. For further information about the utilized raw materials, we welcome your inquiry.
  • How are materials used by HERO METAL for producing HERO METAL CO., LTD.?
    The raw materials have gone through multiple tests and the results show they are perfect for manufacturing high-quality HERO METAL CO., LTD.. In terms of their physical properties such as density and mass, we have conducted strict tests on them because these properties may change when subjected to certain variables such as heat which may influence the quality of the finished products. Regarding the chemical properties, we have hired highly educated and experienced technicians to help detect them. HERO METAL does our utmost to ensure the raw materials conform to the standards.
  • What about design of HERO METAL CO., LTD. by HERO METAL?
    Put simply, the design of HERO METAL CO., LTD. reflects its superiority in both functionality and appearance. At HERO METAL, the product design includes product structure design, product function design, packaging design, etc., which requires the combined efforts of our designers, technicians, and engineers. The product is made to have an attractive appearance - proper color matching and suitable specifications, which can arouse customers' purchase desire and leave a deep impression on them. Moreover, the product structure design is reasonable. The product, therefore, has a stable internal structure, which further promotes its effect to be fully played out.
  • What about style of HERO METAL CO., LTD. by HERO METAL?
    In HERO METAL, we require the product design style to be novel, conform to the brand characteristics of the product, and keep up with the industry trend. Except for having an in-depth knowledge of the production details including sizes, colors, and internal structure, our designers clearly know our corporate culture and unique brand connotation as well. Only in this way can they define the style of the product design properly. With creative designers supported, we guarantee that the design style of HERO METAL CO., LTD. is unique and can totally attract people's attention.
  • How did HERO METAL design HERO METAL CO., LTD.?
    The design process of HERO METAL CO., LTD. can be finished through 4 steps. Concept developing and product design planning come first. Our designers and technicians work together for the expected product performance and appearance design. The detailed design process comes next. Based on the results of the discussion, our designers should consider the materials processing, target application fields, and user experience comprehensively when conducting the product design rather than focusing on the product shapes, colors, and specifications only. Then, designers will deliver the product drawings or sketches to every department of our company for feedback collecting. The last step is the final confirmation. After reaching a mutual agreement on the product design between customers and us, the product design process is finished and the sample will be made based on the design sketches.
  • How about production technology for HERO METAL CO., LTD. in HERO METAL?
    In HERO METAL, the production technologies applied in the production of HERO METAL CO., LTD. are flexible and advanced. On the one hand, throughout the manufacturing process from raw materials tests, materials processing, semi-finished product manufacturing, to finished product quality checking, various kinds of technologies are utilized for us to complete every step flawlessly. On the other hand, in order to satisfy the growing needs of customers and get ahead of our competitors in the industry, we constantly improve and update our technologies so as to provide more reliable and more durable products.
  • How does HERO METAL manufacture HERO METAL CO., LTD.?
    In HERO METAL, the production process of HERO METAL CO., LTD. can be summarized briefly as follows. Raw materials, as the basic elements for manufacturing the products, should be prepared first of all. Having been tested thoroughly, they will go through a formal processing treatment. Please pay attention to the changes which may involve several phases of chemical reactions because these changes will finally decide the performance of the finished products. Then, after shaping up the products, quality tests will be carried out. For more details, we welcome your on-field visit to our factory.
  • Is HERO METAL CO., LTD. manufactured by HERO METAL exquisite?
    The unique appearance and reasonable structure of our HERO METAL CO., LTD. serve as strong proof that we have exquisite workmanship. We determine the types of workmanship in terms of several aspects which are mainly the characteristics of the raw materials, product application fields, product quality, our technologies, and current equipment. HERO METAL has acquired basic manufacturing technology to shape up the main functions of the product, modification technology to change the product structure and performance, and post-processing technology to determine the final performance. Moreover, these processes are carried out by our skilled engineers.
  • What color (size, type, specification) is available for HERO METAL CO., LTD. in HERO METAL?
    Generally, unlike the external dimensions, the internal structure of HERO METAL CO., LTD. is usually fixed and hard to change. Sometimes, a tiny change in its specifications may influence its final performance. So, please browse the product details on our official website, we have full descriptions of this type of products and provide some selectivities for those who require something different. If not, contact us. In some special situations, we will take your requirements about the specifications, like colors and sizes into serious consideration and can provide tailor-made products as you want.
  • What about the lead time of HERO METAL CO., LTD. from placing a order to delivery?
    HERO METAL can provide an estimated time period for you. If you ask for a detailed exact waiting time, please contact us directly. In fact, there are many factors can significantly influence our lead time, such as the order processing period, time for raw material purchase, ending inventory, and scheduled order quantity. To shorten the lead time as much as possible, we ensure a smooth supply chain and trace the flows from us all the way to the freight companies. We will calculate the lead time and provide you with an exact time period before you place the order. Please rest assured that the products will be delivered to you within our appointed time.
  • Is HERO METALHERO METAL CO., LTD. spoken highly of?
    Based on the increasing sales volumes of our HERO METAL HERO METAL CO., LTD., it shows our increasing popularity in the market to a large extent. The product, combining all the superior characteristics of the superior raw materials, has the advantages of safety, reliability, durability, and functionality. Along with the price offered by us, the product is favored by more and more customers. From the perspective of our existing customers, our products are cost-effective and worth buying. They deserve to be advertised and known by more customers.
  • How about sales of HERO METAL CO., LTD. of HERO METAL?
    Our HERO METAL CO., LTD. sells well in the global market now and is expected to enjoy a rapidly increasing sales volume as we advance. To set us apart from our competitors, we do our utmost to develop our competitive advantages in product quality guarantee and service. In terms of the product price, we streamline the production process with consistent efforts in technology improvement and innovation, therefore reducing the waste and cutting down the cost as well. The products featuring high quality and competitive prices can definitely arouse people's purchase desire. Moreover, some wise marketing strategies contribute to our increasing sales. For example, we increase our visibility on social media to attract customers.
  • Why should I turn to HERO METAL?
    Put simply, HERO METAL has several advantages worth people's attention and favor. The first is about product properties. Having gone through multiple physical and chemical tests, the raw materials used to make the products are perfectly combined with each other, enabling the finished products to present the greatest effects. Our products feature reliability, stability, and safety, and also are certified under many international authorities. Then is about brand pricing. We price the products reasonably and scientifically, which can totally help us retain old customers and attract new customers.
  • How about sales of HERO METAL CO., LTD. under HERO METAL?
    Based on the collected data from our sales department, the sales volume of HERO METAL CO., LTD. under HERO METAL has been skyrocketing in recent years. We promote our products through different channels, one of which is online sales. This new type of sales for most manufacturing companies in China has been proved to be effective in increasing their sales volume. Once we have some new updates such as new product releases, promotional activities, and product performance development, we will inform customers immediately by sending them e-mails, messages, and so on.
  • How many HERO METAL HERO METAL CO., LTD. are sold per year?
    HERO METAL HERO METAL CO., LTD. is sold in an increasing number year by year. As we are always devoted to the quality guarantee in terms of product manufacturing and service providing, we have accumulated a large amount of customer base, some of whom are recommended by our existing customers. These customers give their full support and trust in us, and they maintain close relationships with us all the time. Half of our annual sales volumes should be attributed to them. Additionally, through online channels like promoting products on social media and promotional activities, our excellent sales team also brings us increased sales.
  • What about industry position of HERO METAL?
    HERO METAL now is a rising star in the industry. At present, it covers several different series of products including HERO METAL CO., LTD.. Every series is attractive enough to attract customers in different countries with its own characteristics and uniqueness. Our products have helped us gain more presence in the national market. Aiming to be a famous leading brand in the global market, our brand will keep marching forward to develop and provide more and better products so as to satisfy customers' various needs.
  • What about word-of-mouth of HERO METAL?
    From the point of view of our existing customers, our brand - HERO METAL does better than many other brands in the same industry. Our brand features high responsiveness, superior credit, and excellent quality guarantee. For example, we lay emphasis on replying to customers in a fast and efficient way. Service staff can solve customers' problems professionally and patiently, which has earned our brand a lot of favors and excellent appraises. Our customers also express their wish that we can develop more products to satisfy their growing needs in the future.
  • Does HERO METAL enjoy high popularity?
    Yes. HERO METAL is a brand that is highly recognized for its quality guarantee in service and product. The branded products are processed by high-precision machines and have gone through multiple standard tests. Thanks to their superior performance, our customers speak highly of them and give our brand high praise. Moreover, the products come with considerate service which is provided throughout the whole cooperation process. The service features high responsiveness and superior efficiency. Our brand has become more and more popular.
  • How about market influence of HERO METAL?
    At present, there are thousands of brands out there doing the exact same thing as us, so it takes a lot of energy and time to become more influential than them. With the popularity of social media, we adopt online marketing strategy to promote our brand - HERO METAL and more dynamics on a regular basis. People from all over the world can get to know us and may establish firm partnerships with us. The other way is to increase credibility referring to product and service quality guarantee, which in turn can build trust, which of course builds influence in the market.
  • What honors has HERO METAL obtained?
    Adhering to the corporate philosophy of "Unity, integrity, innovation", HERO METAL consistently strives forward for being a widely famous brand in the global market. Since established, we have been committed to innovation and creativity because they serve as the core competitiveness in the company's development. We have been operating every step of the production process in accordance with the international management system. Our R&D capabilities rank first in the industry. At present, we have been awarded the honor from different industry organizations and international authorities. Browsing our website, more information about the honor we have obtained can be found.
  • Is HERO METAL HERO METAL CO., LTD. repurchase rate high?
    A high repurchase rate reflects the ability of the company to retain customers. HERO METAL is proud to say that almost half of our customers have maintained long-term relationships with us for years. We have a deep belief that a high repurchasing rate is related not only to our products or services but also to the way we serve our existing customers. So, on the one hand, we consistently ensure product quality. Our high-quality products drive customers' loyalty, therefore contributing to the increasing repurchase rate. On the other hand, we conduct an in-depth analysis of customers' needs. This also adds their preferences and favors to our HERO METAL HERO METAL CO., LTD..
  • How about the HERO METAL HERO METAL CO., LTD. rejection rate?
    We take several measures to keep the rejection rate of HERO METAL HERO METAL CO., LTD. as low as possible. At present, we have achieved practical and effective outcomes. Almost all customers consider the product quality the first, so we pay extreme attention to the use of raw materials and the production process, so as to improve product quality. We pack the products with sturdy enough packages to ensure their "trip" the safest. Moreover, we try our best to provide customers with the most unforgettable and worry-free experience. Professional service including logistics tracking service is available in HERO METAL. Once customers' expectation is met, we believe that the rejection rate will be very low or even down to zero.
  • How about HERO METAL HERO METAL CO., LTD. customer satisfaction?
    As an enterprise with ISO certified, we actively carry out the research on customer satisfaction and dissatisfaction with our products and service. Based on the updated survey result, customers speak highly of our HERO METAL HERO METAL CO., LTD. in the aspects of quality, functions, appearance, and price. Our products have brought customers promising results as you wish. Also, we actively listen to customers. Whether you leave your feedback on a social media page or give your comment by e-mail or phone call, we will treasure it and take effective measurements to solve the problems you have posed. This is why we can always satisfy customers.
  • Any further technical information about HERO METAL?
    Yes, we are willing to provide related technical information about HERO METAL if requested. As for the basic information such as main materials, specifications, shapes, and main performance, you can easily find them on the product details displayed on our official website. Also, we have carefully-compiled technical documentation offered along with products. We can deliver it to you if you have the needs for it. Further technical information about what our products are made of and what properties they contain, please contact us.
  • How about HERO METAL sales net?
    A sound and complete sales network means a lot for exporting companies because it can boost their business. The sales network of HERO METAL has been expanding a lot. Networking is important in sales. Multiple social media such as Twitter, Facebook, and blogging act as a channel for getting our products into the sales circuit. We ensure a frequent social presence to market our brand and keep updating products. We are active in attending international exhibitions to promote our products to customers from overseas countries, therefore increasing our brand awareness.
  • Is HERO METAL priced high?
    HERO METAL is priced based on the value-focused marketing strategy. Before pricing the products, we work out our costs first. They include direct costs (mainly the money spent on developing a product), variable costs (materials, packaging and so on), fixed salary (staff salary and related costs), facilities costs, taxes, etc. These costs occupy a large proportion of the price. We adopt a lean management system and run high-precision advanced production lines to ensure every type of material is fully utilized, therefore the waste could be decreased and cost as well.
  • How is HERO METAL positioned?
    Value-based brand positioning is the one we've been sticking to. It means that our brand HERO METAL has been focused on product quality and benefits. We price the products to be not the cheapest because we only adopt high-quality and well-selected raw materials to manufacture the products. This ensures our products are functional, safe, and reliable. Their long use life and easy maintenance highlight their value of costing customers' less money in replacing or repairing new products. In other words, users can save a lot of money by using valuable products.
  • Who are main customers to HERO METAL?
    Regarding the product price and functionality, HERO METAL has continued to attract customers who lay emphasis on cost-effectiveness. They may come from different countries and are engaged in various industries, but they share a common goal of obtaining cost-effective products from us. Our products are offered at a favorable price and characterized by superior quality. At present, we focus on adopting marketing strategies to enhance our brand awareness. We believe that we will gain an enlarged customer base in the future.
  • Brief introduction of HERO METAL
    Establishing a brand is a massive undertaking. Our brand - HERO METAL finally becomes a widely recognized brand that has quickly developed a strong presence in the international industry after years of development and growth. It is famous for its quality and good reputation among competitors. Every branded product from our company is characterized by durability and safety, totally satisfying the needs of customers who are cost- and effectiveness- conscious. Also, with regard to the service, it offers customers comprehensive and considerate service with an aim to leave a deep impression on customers, therefore giving it a worldwide competitive advantage.
  • How many new products are launched under branded HERO METAL CO., LTD.?
    New product development, is the life-blood of companies and societies. At HERO METAL, we keep researching, developing, and launching new products under branded HERO METAL CO., LTD. to the market on a regular basis. Here at our company, extreme attention is paid to strengthening R&D capability which is regarded as the drive of our growth. Our R&D team spares no pains to pursue uniqueness and innovation in product development, therefore giving us a lot of promising results such as enhanced brand loyalty and awareness.
  • Is HERO METAL professional in producing HERO METAL CO., LTD.?
    Yes, of course. HERO METAL is a company highly focusing on every detail to ensure everything is flawless and perfect. We hire professional employees proficient at in their own duties. For example, our designers have years of experience in designing HERO METAL CO., LTD.. They are familiar with several generations of the product and clearly have their own insights into the development of the industry. Also, we strictly obey international standards and perform quality control throughout the whole production process. From raw materials selection, through raw materials processing to the delivery of the finished products, we are detail-oriented and quality-focused.
  • Does HERO METAL have good credit?
    Mainly in terms of products and service, HERO METAL has a good reputation. First of all, product quality is the foundation of a company's development. We ensure every product offered by us is characterized by durability, stability, and safety. We streamline the production process, the purpose of which is to reduce the waste and further lower the cost. As for the service quality, we hire professional employees to provide passionate and responsive service. The whole service process features high responsiveness and efficiency. From the point of our customers' view, we are a trusted manufacturer of HERO METAL CO., LTD..
  • Is HERO METAL product supply chain complete?
    Yes. The supply chain at HERO METAL is sound and complete. Being a network between a company and its suppliers to produce and distribute a specific product to the final buyer, it includes different activities, people, entities, and resources. Our supply chain involves a series of steps include transforming raw materials into finished products, transporting those products, and distributing them to the end-users. It has been proved that when supply chain management is done completely, our overall costs will be greatly reduced and profitability be boosted as well.
  • What about HERO METAL production equipment?
    Since our inception, HERO METAL has been progressively invested in advanced equipment. In the process of seeking for development and growth in the global market, we update the machines on a regular basis to satisfy the growing needs of customers. By utilizing the advanced equipment, we have obtained high production efficiency, which means that we can produce a large number of products at one time without sacrificing the product quality. We also have a reduced cost of labor as the machines are of high automation and require less manpower.
  • What about HERO METAL delivery accuracy?
    HERO METAL promises super high delivery accuracy for every customer even from countries far away from us. Shipping errors can be detrimental to our business, so we have taken effective measures to prevent this from happening. First of all, we pack every cargo with our specially-designed discernible packages. In this way, the carrier companies and customers can easily recognize the products so errors could be avoided. We partner with reliable freight forwarders for years. It is their profession and rich experience that ensures our products are delivered safe and sound.
  • Does HERO METAL make delivery on time?
    HERO METAL provides a shipped-on-time service for all customers. With a complete supply chain, we ensure on-time delivery. Before starting formal cooperation with customers, we will analyze the customers' demands, run MRP, and order materials. Based on the order quantity and delivery method, we will give a delivery date to customers. We work with freight forwarders who have been engaged in the transport business for years. This totally guarantees all cargo will be delivered to your hands completely and efficiently.
  • What about the technology used by HERO METAL?
    Technology plays an important role in driving the growth of a company. As a small- and mid-scale enterprise, HERO METAL wishes to occupy a leading position in the industry by virtue of the strong capability of independent innovation. The technology level is enhanced by our talents to a large extent. We hire highly-educated and senior technicians to be responsible for product development and technology innovation. Also, we invest heavily in technology upgrades to make sure that we won't rely on others in the future.
  • How about HERO METAL R&D team?
    In HERO METAL, we highly focus on technology innovation as we deeply know that technology will take us to a high position in the global market. We set up an R&D team consisting of industry experts and senior technicians owning rich experience in developing products like HERO METAL CO., LTD.. Their rich knowledge in the industry and practical experience give us strong supports in developing new products on a regular basis. They thirst for updated knowledge and keep learning from worldly famous brands so as to make the developed products stand out.
  • What products has HERO METAL developed?
    HERO METAL has developed many different types of products since we established. We have been focused on improving our capability in researching and developing new products so as to set us apart from our competitors in the market. Taking HERO METAL CO., LTD. as an example, it is our featured product combining the efforts of all our employees. It is made in strict accordance with the international standard and features reliable quality. Also, it will be upgraded and improved based on customers' user experience and feedback on a regular basis.
  • How about HERO METAL independent R&D capabilities?
    Independent R&D capability has always been an important part of HERO METAL's core competitiveness, and it continues to drive the rapid development of our company. In the context of a globalized market, we constantly learn advanced technologies from application-based research institutions and famous brands, aiming to develop unique products to bring customers tangible benefits. We concentrate on the cultivation of talents and integrate all technical resources in the market to establish a world-leading technology system. After years of development, we have obtained multiple international certifications from authorities.
  • How about the management mechanism of HERO METAL?
    The management mechanism is set to manage the operation policies and production procedures of a company and promote the continual improvement within. At HERO METAL, we strictly implement proven and effective management systems, such as ISO Quality Certification, which helps us improve operations, forecast risks, and promote our confidence as well. Being strict with the full implementation of these rules and standards included in the management systems, our leaders formulate extensive documentation and controls to fulfill our legal obligations and meet the objectives.
  • What about the quality management system in HERO METAL?
    As an all-purpose standard for all types of enterprises and industries, ISO quality management system is also applied in HERO METAL. Serving as a reliable tool for our quality managers, it is a formalized collection of processes designed to ensure that standard requirements and regulations are precisely met. Regarding the contents of the ISO standard, they can not only help us control every production step to ensure product quality to conform to the international standards but help identify where our major cost savings can be made so as to reduce costs and increase benefits.
  • How about the quality management implemented in HERO METAL?
    In HERO METAL, to ensure the full implementation of the quality management, we have formulated a specific set of quality standards along with relevant measurements usually in the form of KPIs. The implementation of the system requires the involvement of all our employees. First of all, we make sure they can understand the details of the system and know their roles in supporting the implementation process. Then monitoring and tracking progress ensue. This can be done through a reporting process that is used to collect specified data and share information with senior leaders. It has been proved to be effective because we have gained improved production efficiency, enhanced product quality, and decreased costs.
  • How about HERO METAL service team?
    HERO METAL couldn't agree more that your products purchased from us deserve to be cared for and paid attention to, so we've hired certified and professional technicians who know your products the best to serve you. Before they start their official work here, they will receive professional training from our experts. The first yet the most important knowledge they need to acquire is the company introduction and several generations of the products. Passion and patience are their personality traits. They have won more favors and appraises from customers.
  • How about HERO METAL logistics distribution system?
    The logistics distribution system of HERO METAL includes a wide range of activities which are done for achieving efficient distribution and movement of finished products. To achieve a smooth logistics distribution process, we mainly concentrate on three aspects: Order fulfillment, warehouse management, and transportation management. A complete logistics system brings a number of benefits to us. For example, in terms of order fulfillment, we take care of customers' questions and orders in an efficient manner. This greatly enhances customer satisfaction and improve customer loyalty.
  • What exhibitions does HERO METAL participate in?
    HERO METAL has always been active in attending large-scale exhibitions in the industry and global markets. In business-to-business trade shows, we take our most precious products, one of which is HERO METAL CO., LTD., outside to be presented to customers. Attending the exhibitions allows us to create a visual experience that may draw the eyes of attendees. It has been proved that nothing beats that face to face interaction, that not only allows customers to see the features and advantages of our products but enables them to ask any questions more efficiently. Full details of what kind of exhibitions we have been to are available by contacting us directly.
  • How about products and service of HERO METAL?
    Products and services are the accomplishments we are proud of. Since our inception, HERO METAL deeply believes that product and service are the two things that can attract customers most and may promote our position in the global market. In terms of products, high-quality materials are adopted to make sure the perfect fit of every part and are combined to ensure the greatest effect of the finished products. Therefore, they are endowed with the performance of reliability, safety, environmental friendliness, and long lifespan. We have established a professional service team. It consists of passionate, patient, and professional service employees. Thanks to their efforts, highly responsive and highly efficient customer service can be offered in our company.
  • Who are stable long-term partners to HERO METAL?
    From the process of raw materials selection, through raw materials processing to finished product delivery, scores of people are involved, among which reliable partners play an important role except for our employees. We work with reliable suppliers of raw materials. They always offer us cost-effective and superior-quality materials. We partner with large-scale logistics companies. They provide both us and customers with worry-free transportation services and can deliver the goods to customers' hands safe and sound within the appointed time. With years of cooperation with our partners, we always stick to the principle of "Openness and Cooperation for Mutual Benefit”.
  • How did the partners speak of HERO METAL?
    From the view of fairness and justice, our partners give us comprehensive and overall valuations from several aspects. Being a reliable and professional manufacturer of HERO METAL CO., LTD., we have continued to attract customers, which in turn, boosts the business of the suppliers of raw materials. At the same time, we have been engaged in the export business for years and become a trustworthy friend of many large-scale logistics companies. Our proficiency and profession in cargo delivery and customer service have relieved a lot of pressure for them.
  • Does HERO METAL provide EXW for HERO METAL CO., LTD.?
    HERO METAL provides EXW for HERO METAL CO., LTD. for any customer who asks for. Based on the market rules, the EXW Incoterms may be the most suitable choice for exporters with little experience in logistics and international maritime shipping. This is because a seller's responsibilities end with preparing the goods and making sure they are ready for being picked up. In other words, EXW requires a minimal obligation for the seller and more responsibilities for the buyer. So, it is recommended for experienced buyers who are familiar with the import and export regulations of the origin country and can complete full import procedures. Please think twice when choosing it.
  • How many HERO METAL CO., LTD. are produced by HERO METAL per month?
    At HERO METAL, the monthly output of HERO METAL CO., LTD. is mainly decided by the order volume. The output may vary from the seasons but stays the same on average. In peak season, we will receive a large number of orders from customers engaged in different industries. In order to let you receive the products as soon as possible, we will speed up our progress. We keep our machines updated to ensure high production efficiency. The machines have been tested to be highly efficient and precise even after running for 24 hours. Generally, we will keep hot-selling products in stock in case of some urgencies.
  • How many HERO METAL CO., LTD. are produced by HERO METAL per year?
    There is a steady increase in the annual output of HERO METAL CO., LTD. at HERO METAL. This reflects our positive growth and development in the market now. Since established, we have been emphasizing the importance of the product and service quality because we firmly believe high-quality input will definitely bring high returns. Some of our customers repeat purchasing products from us and others highly recommend us to their friends. Thanks to our customers sincerely, we have been receiving a larger customer base and gained more confidence in this fierce industry.
  • What about the supply capacity of HERO METAL CO., LTD. in HERO METAL?
    In general, HERO METAL ensures high production efficiency and fast delivery period so as to satisfy the needs of customers. We've established a complete set of the supply chain. From the delivery of source materials from the suppliers to us, through the finished products' eventual delivery to the end-users, we ensure every process is operated and supervised by professional employees and in accordance with international standards. We also focus on technology innovation because it will help us speed up the progress and ensure our competitiveness in supplying the products to the market.
  • What about the maximum supply of HERO METAL CO., LTD. by HERO METAL per month?
    The maximum supply of HERO METAL CO., LTD. by HERO METAL varies from month to month. As the number of our customers continues to increase, we need to improve our production capacity and efficiency to satisfy the growing needs of customers day by day. We have introduced advanced machines and invested heavily in completing several production lines. We also have updated our production technologies and hired senior technicians and industry experts. These measures all contribute a lot to us in processing the increasing number of orders more efficiently.
  • How many production lines does HERO METAL run?
    For all manufacturing companies including HERO METAL, setting up a production line is a very efficient way of manufacturing and assembling a product. We are equipped with high-automation production lines consisting of basic machines, different kinds of auxiliary devices, advanced control systems, and efficient workpiece transmission systems. Equipped with highly advanced machines, the production line ensures every product is made accurately and flawlessly. More importantly, it brings us fast and reliable production efficiency, which helps us satisfy the needs of large orders.
  • What about the production flow for HERO METAL CO., LTD. in HERO METAL?
    A complete and modern production flow for manufacturing products is essential for a company. HERO METAL has formulated a scientific and reasonable production flow to ensure every step of the production is carried out efficiently. From the purchase of raw materials to the package of finished products, the production process requires the efforts of a large number of employees including designers, technicians, and workers. In addition, the concept of "quality control" goes throughout the whole production process because this ensures the high quality of the products.
  • Any HERO METAL CO., LTD. stock in HERO METAL?
    HERO METAL has been adhering to the concept of "Always prepare for the rainy day". With years passing by, we deeply study market rules and learn advanced technologies from famous brands so as to gain an improved production capacity. For those hot-selling products like HERO METAL CO., LTD., we always keep some in stock to satisfy the needs of rush order handling. However, if you have needs on tailor-made products or special needs on product modifications such as size changes, we have no ready-made products offered and it will take a longer time to complete the project.
  • What about the minimum order quantity of HERO METAL CO., LTD. in HERO METAL?
    Welcome to contact our staff for the answer to this question. The exact MOQ of HERO METAL CO., LTD. can be negotiable. The purpose of setting MOQ is to ensure that our production costs are worth and a minimum profit can be made. Our total cost including manufacturing cost, raw materials input, manpower investment, etc., are the contributors to the production of high-quality products. For you, the main advantage is that we can provide you with access to the best price for each unit of products. The more product you order from us, the cheaper the unit price will be.
  • Export destinations of HERO METAL
    HERO METAL decides the target market after having a deep knowledge of the needs of target export countries and local customs. Only in this way can we get a large customer base throughout the whole world. So far, we have exported our exquisitely-made or tailor-made products to more and more countries relying on their superior advantages in unique design, safety, durability, and long lifespan. The destination for exports is becoming an important element in the modern trade. The underlying idea is that we should try more to exploit more markets.
  • Does HERO METAL have agents in foreign countries?
    HERO METAL has been looking for and accessing agents whom we should be doing business with and exploring different deals and arrangements, etc. It is a little hard for us to find reliable agents located in foreign countries. They need to be familiar with the local markets and the situation of the buyers, and they can help us exploit and expand the export markets. What's more, they should work actively, honestly, and rightfully. We welcome people with lofty ideals in domestic and abroad to come to join us.
  • Any HERO METAL offices in other countries?
    For now, HERO METAL doesn't have our own offices in other countries, but we can still deal with the business no matter where you are. We've got professionals to help us tackle the problems of customs, foreign trade, etc. We have deeply realized the benefits of establishing offices in foreign countries. One is that we can enjoy a preferential tariff and a lower cost, therefore offering customers a more favorable price. The other is that we can provide more convenience for local customers who are interested in our products. In recent years, we have been aiming to set up offices in our target markets and we believe that we will achieve this goal.
  • Any promotion team established by HERO METAL in foreign countries?
    With no offices set up in overseas countries, HERO METAL has no promotion team, either. In order to expand our overseas business, we have done quite a lot. On many social media popular in foreign countries like Facebook, Youtube, and Twitter, we have opened our account to introduce our company info and update our information. Once we have newly-launched products, customers who have been following us will see the news immediately. Our sales team is professional and experienced. They have successfully developed several overseas markets by virtue of our existing customer base and wise marketing strategies.
  • What about the exports of HERO METAL in recent years?
    Based on the transaction data offered by our sales department, HERO METAL has been receiving increasing export turnover in recent years. As we analyze customers' feedback, the reasons why we've gained increasing benefits are shown as follows. Our products are made of high-quality raw materials and processed by advanced technologies. In such cases, our products including HERO METAL CO., LTD. are characterized by both practical functionality and aesthetic beauty, which naturally maintains customer loyalty for us. Moreover, we've had a team of professional after-sales staff. With profound knowledge of every type of product and company development history, corporate culture, etc., they are always professional and highly responsive while communicating with customers across the world.
  • When was HERO METAL established?
    HERO METAL is a professional manufacturer of HERO METAL CO., LTD. with a long-standing history. Our team size has been continually scaling up with the growth of our company. At present, we have established several departments, such as the design department and QC department which all consist of industry elites. By virtue of excellent brand awareness and righteous attitude, we have gained expanded business covering both domestic and international markets. Our everlasting aim is to be one of the most well-known and leading companies.
  • How many years of experience does HERO METAL have in producing HERO METAL CO., LTD.?
    Since established, HERO METAL has accumulated rich experience in manufacturing HERO METAL CO., LTD.. To keep us ahead of other companies in the market, we have developed our own technologies by constantly learning advanced techniques and methods from many famous brands. At present, we are able to develop our own products without relying on other companies and promise to launch new products on a regular basis. So far, we have covered a wide range of businesses and services related to products like installation guidance. Customers are bound to get a satisfying and worry-free experience at our company.
  • What about HERO METAL CO., LTD. production experience of HERO METAL?
    HERO METAL has rich experience in producing HERO METAL CO., LTD. and other types of products. Regarding the production capacity, we have introduced modern and advanced machines which can run at a fast speed. They can run continually for 24 hours while generating no errors relying on their strong performance. After years of growth, we can oversee the daily operations of the manufacturing process and predict what may happen in the process, and then take preventive measures to avoid the mistakes or bad things from happening. Please be rest assured that we are one of those honor-certified and highly-recognized companies.
  • How many years of experience does HERO METAL have in exports?
    As an industry-renowned manufacturer and exporter of HERO METAL CO., LTD., HERO METAL has been committed to running a reliable and trustworthy business with customers all over the world. We have established an export department which is responsible for dealing with the export business. The department consists of professional employees who can communicate with customers in English very fluently and know a lot about the tariff policy, customs, and so on. Though customers from overseas are far away from us, we have established a sound communication mechanism, making our cooperation process more efficient and saving us a lot of time as well.
  • Does HERO METAL develop global market?
    In order to enter the overseas market, HERO METAL has made quite a few efforts. We are committed to doing the research on the requirements of the local customers, public legal restrictions, and local etiquette norms. We have set up an export department to conduct foreign trade work. Some of its members are professionals in carrying out Google keyword research while others are proficient at market development. They formulate plans, such as attending industry and international exhibitions, to promote our company to worldwide customers and enhance brand awareness.
  • Does HERO METAL have export licence?
    Gaining an export license is a very basic and important step in exporting the products. Any exporter including HERO METAL can't shy away from getting export license though they have one product exported only. Concerning the type of products and their end use, many importing countries require proof of certifying the safety and reliability of the products, among which the export license is powerful. We will obtain relevant export licenses once we need to export our products to the outside. This will definitely ensure the delivery efficiency.
  • What about the scale of HERO METAL?
    The scale is about capacity and capability. This year, HERO METAL has expanded the area of the factory. It has been equipped with newly updated production lines which ensure the high production efficiency. We have set up several departments including design, R&D, manufacturing, and sales departments which are made up of professionals and many technicians. Regarding the capability, we have developed technology and experienced staff making it easier and less costly for us to scale our business. Because we invest widely in technology, we have gained huge economies of scale and more throughput with less labor.
  • What about the plant size of HERO METAL?
    HERO METAL has established a factory with large enough space, allowing advanced machines and complete modern production lines to be equipped. The factory covers several workshops for exquisite manufacturing and professional testing of semi- and finished products, the purpose of which is to ensure the product quality and production efficiency. It is also staffed with multiple workers who are proficient in operating the machines and have a deep knowledge of every product. The whole factory is operated under a strict ISO management system and other international certified standards.
  • Does HERO METAL has product showroom?
    Setting up a showroom is a way to better satisfy customers' needs. For this reason, HERO METAL has had a specially-built space for displaying every series of our product and our newly-launched product. It is designed by our professional interior designers to make full use of the space and highlight the product. In this room, customers are free to watch, try, and test the products you are interested in trading. The room is specially designed considering what customers in their location will see and how you feel.
  • How many employees in HERO METAL?
    From a small-scale company to a company with complete facilities and strong economic strength, HERO METAL has grown a lot and now has several departments made up of professionals, designers, sales elites, and senior technicians. We strictly select and hire employees who are required to have rich experience in this industry and know the performance and characteristics of HERO METAL CO., LTD. deeply. In addition, our employees need to have a deep understanding of our corporate culture and management concepts, which is very important for company growth.
  • How many people in HERO METAL export department?
    At HERO METAL, the export department is made up of young yet experienced and skilled employees. All of them are able to speak, listen, and write in English so as to communicate with customers from all over the world fluently. They have rich experience in exploring potential markets and organizing sales promotions. Some of them might be also responsible for arranging the transport of goods and the collection of payments. Furthermore, they have deep knowledge of international contract terms, foreign currencies, tariffs and trading regulations, which is extremely important for the export business of the company.
  • How many people in HERO METAL R&D department?
    For those companies that pursue long-term development including HERO METAL, they often spend resources and money on certain investigative undertakings in an effort to make discoveries that can help develop new products or way of working towards enhancing pre-existing products or processes. These activities are basically performed by the R&D department. Our R&D department is made up of several industry experts and senior technicians who are proficient at new product development and acquire a wealth of knowledge of every series of our products.
  • How many people in HERO METAL QC team?
    The implementation of the QC process is very important for the product quality and the QC department plays an extremely important role in every company. The QC department of HERO METAL is dedicated to continuous quality improvement by focusing on quality assurance processes and ISO Standards. In such cases, the process can go more smoothly, efficiently, and more precisely. It is their hard work that contributes to our high qualification ratio.
  • Business scope of HERO METAL
    HERO METAL is engaged in a wide spectrum of businesses covering product design, R&D, processing, manufacturing, quality tests, etc. of HERO METAL CO., LTD. and other types of products. As we develop rapidly, we have expanded our business to the overseas market. Driven by fierce competition, we have opened our official accounts on many social media like Facebook and Twitter, on which we've got professional customer service personnel to give answers to your questions in time. At present, we have grown to be a company consisting of design, R&D, sales, and after-sales department.
  • What are main products to HERO METAL?
    HERO METAL designs, develops, processes, and manufactures many different series of products, of which HERO METAL CO., LTD. is the most popular and hot-selling one. We are always consistent with our goal of utilizing state-of-the-art techniques and abiding by the international quality standards to manufacture the products. In this way, we guarantee the finished products feature reliability, safety, and a long lifespan. We hire designers with their own original views and years of experience in the industry. It is their creative work that contributes to the unique and attractive appearance of the products.
  • What are main products for HERO METAL to export?
    Since the day we decided to run the export business, HERO METAL has obtained related certificates for import and export licenses for most of our products. With them, it takes a shorter time to go through the Customs inspection for the exported products, and the delivery efficiency will be greatly enhanced as well. Our hot-selling product - HERO METAL CO., LTD. is qualified with the certificates and licenses mentioned above and it is extremely popular among customers throughout the whole world. For more info, please inquire us immediately.
  • How many brands are marketed by HERO METAL?
    HERO METAL deeply realizes the importance of establishing brands as it will spread our popularity across the world and help attract a larger customer base. So far, we have set up our own brand - namely HERO METAL. It features high quality and can withstand the tortures of the time. It is famous for its unique appearance and up-to-date designs, gaining the attention of more customers. On social media like Facebook and Twitter, we keep constantly updating our dynamics and publicizing our brands and products. At present, we have achieved good results and grabbed extensive attention.
  • Business type of HERO METAL
    HERO METAL is a kind of production-oriented enterprise. We have been engaged in the design, research and development, and manufacturing of HERO METAL CO., LTD. for years. Driven by the fierce competition in the market, we have introduced expensive and up-to-date equipment to ensure high-precision and high-automation manufacturing process. We also constantly learn techniques from worldly-famous brands to update ourselves. Moreover, experienced and skilled workers including designers, technicians, and after-sales persons, are our strong backup. The necessary manpower and facilities strongly support us.
  • Is HERO METAL a trading company or a factory?
    HERO METAL is a legitimate company with our own factory. We possess advanced equipment, state-of-the-art techniques, and a complete quality system. We've established a large-scale factory covering several high-automation production lines, built-in test rooms for testing the product performance, and multiple high-end workshops to ensure the perfect completion of precision work. In addition, we have obtained qualifications for exports. At present, we have maintained friendly relationships with customers from all over the world and will never stop tapping into the overseas markets.
  • What's HERO METAL working time?
    In China, ordinary working time is 40 hours for employees who work full time. In HERO METAL, most employees work abiding by this kind of rule. During their duty time, each of them devotes their full concentration to their work so as to provide customers with the highest-quality HERO METAL CO., LTD. and an unforgettable experience of partnering with us. For some of the employees, they may need to work overtime under some special occasions. For example, our after-sales staff are always busy with answering customers' questions or guiding them to use the products properly.
  • Where is HERO METAL located?
    HERO METAL would be glad to offer a guide to finding the most detailed company address. Please browse the "Contact Us" page of the official website and you will find it. You may copy the words and paste them on the application of map navigation on your phone. In this way, you can clearly know how far away from each other we are and how you can come to our company in the shortest time and the fastest way. Here is also the other convenient way for you: Just call us directly and our staff would tell you in a detailed way.
  • Where is HERO METAL factory located?
    HERO METAL always considers communicating through phone calls or video chat the most time-saving yet convenient way, so we welcome your call for asking for the detailed factory address. Or we've displayed our e-mail address on the website, you are free to write an E-mail to us about the factory address. We promise that we will send detailed address information with the company address and factory address included in the replies back to you as soon as possible. The factory is located in a place with convenient transportation, which allows customers to have the easiest access to it.
  • How can I visit HERO METAL factory?
    Before you decide to pay a visit to us, we will send you detailed instruction for reaching the factory of HERO METAL to your E-mail. It tells the suggested air lane from your country to China, and what you do after landing in the suggested airport which is close to our factory. We will assign professional and experienced staff to pick you up at the airport and they will arrange everything for you. We deeply appreciate that you travel a long way to visit us, so we would do our best to provide you with the most unforgettable and satisfying experience.
  • How can I contact HERO METAL?
    If you are interested in HERO METAL and wish to contact us, you may browse our official website on which we have listed multiple contact channels. Customers can reach us very easily through direct phone calls, e-mailing, and Skype, etc. For example, you can do a simple e-mail introduction to your wish, we will reply to you as soon as possible. We would be very glad to establish cooperative relationships with you.
  • Which HERO METAL CO., LTD. company gives better services?
    Basically, a long-standing HERO METAL CO., LTD. company is operated under scientific and reasonable management systems formulated by wise and excellent leaders. Both the systems and leadership ensure that the company will provide high-quality and professional customer service. So when choosing partners, please pay attention to the company strength including the factory scale, business model, management concept, corporate culture, and also the personnel qualifications, all of which imply the professionalism of the company and help customers identify if the company can provide reliable service for customers. HERO METAL is the company that promises to offer considerate customer service.
  • How about the application prospect of HERO METAL CO., LTD.?
    Since HERO METAL CO., LTD. features a long service life and reliable quality, it has been proved to be value-added and beneficial to users, therefore its future development is bound to be expected. At present, driven by China's policy of Energy-saving and Pollutant Emission Reduction, the industry will be more focused on applying the eco-friendly production methods to the production process. The product, as a kind of superior product featuring environmental friendliness, is in high demand by industries and will be widely used in the upgrading industry.
  • What fields is HERO METAL CO., LTD. applied in?
    Featuring high reliability and a promised service life, the HERO METAL CO., LTD. is popular among customers from all walks of lives. The product has been proved to be value-added with its superior advantages in both performance and price. Its characteristics are constantly developed by industry innovators for its wider application scenarios so as to attract more users and customers. Furthermore, its appearance is reasonably designed and can be tailor-made for customers, which helps enhance customer base and customer loyalty.
  • Any suppliers selling HERO METAL CO., LTD. at ex-works price?
    For most of the manufacturing factories of HERO METAL CO., LTD., they can provide customers with an ex-works price. This kind of term is often used when making an initial quotation for the sales of goods without any costs included. In common practice, the buyer will be responsible for arranging the collection of the freight from the designated location, and for clearing the goods through Customs. In addition, the factories are under no obligation to provide proof of export for tax purposes, or to even export the goods. Therefore, the buyer will burden a lot of risks. HERO METAL is a professional exporter and manufacturer that supports ex-works price.
  • HERO METAL CO., LTD. exporters in China
    As the demand for HERO METAL CO., LTD. has been increased rapidly, more and more exporters in China have been exposed to the global market. Some of them are trading companies that are entitled to sell branded products to customers from all over the world. Others are manufacturing companies. They have their own factories with built-in workshops for designing and manufacturing the products in mass. What they have in common is that they all get export licenses for selling the products to foreign countries.
  • HERO METAL CO., LTD. factories qualified for exports
    To tell the truth, it is compulsory for those HERO METAL CO., LTD. factories to get the qualifications for exports, so as to run the business with foreign enterprises legally and smoothly. When choosing factories, please confirm that they have the related legal certificates or approval for exports. Those qualifications mean that the factories have got approval from the Commerce Bureau, Customs, Inspection and Quarantine, Foreign Exchange Administration, and other departments and their businesses are totally legal. Customers are worry-free to partner with them.
  • HERO METAL CO., LTD. export destinations
    With the demand of HERO METAL CO., LTD. on the rise, the product has boomed the business of many companies now. There is a fact that customers from both domestic and overseas countries have recognized the product value in its use and appearance. Manufactured in accordance with international standards and ISO standards, the product can satisfy the needs of customers from different countries. Under the tide of reform and opening up, many Chinese manufacturers are able to go abroad and do business with foreign customers, and then bring them a lot of opportunities and benefits.
  • HERO METAL CO., LTD. purchasers
    The purchasers of HERO METAL CO., LTD. are from different industries and different countries all over the world. Some of them may live thousands of miles away from China and know little about the Chinese market until they start cooperating with the manufacturers. However, the purchasers can get access to the global market through multiple channels especially the Internet. On many social platforms like Facebook, Twitter, and LinkedIn, and E-commerce websites including Alibaba, purchasers can get easy access to the target manufacturers and establish a connection with Chinese manufacturers.
  • How about production process for HERO METAL CO., LTD.?
    Any high-quality product can't be manufactured without exquisite craftsmanship and flexible production processes. In order to make the finished product - HERO METAL CO., LTD. popular and highly recognized among customers, many manufacturers in the market strictly carry out every production process following international standards. It all begins with the product appearance design. The next is sample making, then confirmation, and then manufacturing in quantity. Strict quality tests including performance testing and service life testing are performed throughout the whole production process.
  • Why HERO METAL CO., LTD. is produced by so many manufacturers?
    Regarding the features and performance of the HERO METAL CO., LTD., it is a kind of product that will never go out of style and bring users unlimited values. Made of high-quality raw materials, it is characterized by reliable quality and long lifespan, which means it can be a long-lived companion for users. Having been tested by advanced machines, the finished product is guaranteed to meet the international product certifications. In addition, it is designed to be aesthetic and eye-catching with an innovative and bold appearance. Anyway, this product is a kind of cost-effective product and worth manufacturers' investment.
  • What companies are producing HERO METAL CO., LTD.?
    There are a ton of helpful resources online, from which you can find manufacturers of HERO METAL CO., LTD.. Using websites like Alibaba, Made-in-China, and Global Resources can help you locate the best manufacturers, as they are pre-vetted and can be totally trusted. If you are just starting your business, choosing a supplier based in China may be your best bet for budgetary reasons and product quality. There are ample manufacturers that produce a wide range of products of varying quality, which give you a lot of options. Also, high volumes can be achieved as many suppliers have the technologies available to make a large number of products at one time.
  • Any good brands for HERO METAL CO., LTD.?
    Finding a good brand for HERO METAL CO., LTD. is key to turning your product idea into a reality. Many online websites like Alibaba and high-quality referrals have made it easy to navigate brands for importers. The product under a good brand usually has the features of guaranteed service life, safe use, reliable quality, etc. In the industry, it should have the merits of offering customers considerate service throughout the whole cooperation process. Among those, HERO METAL is one of the most highly-recommended brands in the industry. It ensures all products are characterized by a long service life and it promises a thoughtful and professional customer service.
  • What are key manufacturers for HERO METAL CO., LTD.?
    There are a lot of professional manufacturers for HERO METAL CO., LTD. available for customers to choose from. Basically, they have some common characteristics, such as state-of-the-art technologies, updated machines, large-scale factories with built-in test rooms, and of course, highly-educated and experienced employees. What they provide is the products that conform to the international standard and satisfy the needs of customers. HERO METAL is a professional manufacturer in the market. We have the facilities as mentioned above and have been engaged in the industry for years.
  • What are SMEs for HERO METAL CO., LTD.?
    SMEs for HERO METAL CO., LTD. make up the vast majority of businesses in most countries. To tell the truth, some SMEs are characterized as innovative enterprises in a broad sense. On average, they are less likely to conduct research and development activities than larger firms. But they may be more likely to innovate in other ways - through creating or re-engineering products or services to meet new market demands, introducing new organizational approaches to enhance productivity, or developing new techniques to expand sales. At present, these SMEs have the advantages of favorable price, flexibility and so on over many large-scale companies.
  • Any good manufacturers for HERO METAL CO., LTD.?
    Among millions of manufacturers in the market now, it is challenging for customers to find a reliable and professional manufacturer of HERO METAL CO., LTD.. While searching online, customers can find suppliers through different network websites including Alibaba and Global Sources. By browsing the company info like response rate, customer reviews, factory ownership, amount of sales, and also the number of staff in each department, customers can know the company scale and know whether the company is trustworthy. Furthermore, attending national and international exhibitions can provide customers with opportunities to get to know the companies.
  • Any manufacturers to customize HERO METAL CO., LTD.?
    An increasing number of manufacturers of HERO METAL CO., LTD. have the abilities to customize the products now. Before deciding on the partners, customers should pay attention to the following points. The first is to have a deep understanding of the manufacturers. They should have competitive design abilities that help provide innovative and creative design artworks constantly. The second is to confirm whether manufacturers have the ability to manufacture the products in large quantities without sacrificing the product quality. It's recommended that customers have an on-field visit to the factory after in-depth communication.
  • Any brands for high end HERO METAL CO., LTD.?
    Generally, high-end brands of HERO METAL CO., LTD. know not only style and uniqueness, making their designs reach the highest level of the aesthetics art, but also emphasize the importance of long-term use value for customers. This kind of brand is usually aimed at the high-end market and a small portion of customers who have high brand loyalty. If you are those customers who have low sensitivity to the high price and have favors for a certain brand, you can type in the keywords of the products using the search engine and may find them.
  • Reliable company for HERO METAL CO., LTD.
    Here, the very first step to finding reliable manufacturers of HERO METAL CO., LTD. is to ask your friends around if they can recommend trustworthy companies they have partnered with. In this way, you can skip most of the steps in the hunting and screening process, thus saving yourself an insane amount of time. The other good way to find a reliable one is to utilize social networks by typing in the keywords on Google or other platforms. Usually, if you are looking for a reliable manufacturer that provides competitive prices and features high flexibility, working with Chinese manufacturers may be a good choice for you.
  • Which HERO METAL CO., LTD. company doing OEM?
    OEM, also named as Original Equipment Manufacturer, manufactures the components or the products that will be bought by a company and then sold under the purchaser's brand name. With the competition between manufacturers of HERO METAL CO., LTD. becoming more and more fierce, more manufacturers begin to focus on their OEM business to make them stand out among others. Throughout the whole OEM service offering process, the manufacturers have the responsibility and ability to manufacture the products they are assigned to make, thereby, satisfying the needs of the customers.
  • Which HERO METAL CO., LTD. company doing ODM?
    Compared with OEM service, the ODM service needs one more process - designing. So for customers, the first to do is to check whether the manufacturer is capable of performing competitive and creative design works when searching for an ODM of HERO METAL CO., LTD.. Knowing more information about the company is the next step. For example, it is necessary to know the scale, manufacturing experience, factory facilities, staff skills, etc. before cooperating with the company. In China, HERO METAL is one of those companies that can do ODM.
  • Which HERO METAL CO., LTD. company doing OBM?
    Doing the OBM business is a very demanding and hard task because it requires the company to be responsible for everything including production, research and development, supply chain, delivery, and marketing as well. So far, few companies can provide OBM business for HERO METAL CO., LTD., almost all of which are world-renowned brands. What they have in common is that they have strong economic strength, exclusively-patented technology, extremely large scale, and advanced management ideas. A lot of companies in the market are striving forward to become an OBM now.
  • What exhibitions do HERO METAL CO., LTD. manufacturers attend?
    For a great number of manufacturers of HERO METAL CO., LTD., especially those run foreign trade business, attending exhibitions and trade shows can offer a wealth of benefits to their business while missing out on them may also mean missing out on great opportunities for development. They are active in different scales of exhibitions throughout the whole world which include international exhibitions such as Canton Fair. It is a great way to immerse visitors into this kind of experience and can really show off what the manufacturers can offer.
  • Any HERO METAL CO., LTD. factories instead of trading companies recommended?
    As the HERO METAL CO., LTD. itself becomes more and more popular in the market, there has arisen an increasing number of factories in China. Some of them are certified and professional in the industry while others are unqualified and unscrupulous, so you should give 100% concentration and attention to the whole selection process. Here, HERO METAL is a perfect choice for you. We are a professional company with a long-standing history. All production processes involving performance testing and quality assurance testing are carried out strictly following international quality standards. The products manufactured by us are ensured to meet the requirements of product certification.
  • What companies are developing HERO METAL CO., LTD. independently in China?
    More and more manufacturers of HERO METAL CO., LTD. in China have realized the importance of the independent ability of research and development since it greatly influences the competitiveness of those manufacturers and enterprises. A self-innovation company is strong in its economic strength, masters core technology for exquisite craftsmanship, accumulates a wealth of technical experiences and development capabilities, and can develop innovative products without relying on other technologies or companies. HERO METAL is one of those companies who have strong abilities to manufacture and develop multiple series of products constantly.
  • What standards are followed during HERO METAL CO., LTD. production?
    For satisfying the needs of customers from different countries, almost all manufacturers of HERO METAL CO., LTD. strictly follow the national and international production standards including ISO standard. For example, ISO creates documents that provide requirements, specifications, or characteristics that can be used consistently to ensure that materials, products, processes, and services are fit for customers' purposes, and conform to the industry standards. In this way, the whole production process goes safely, smoothly, and efficiently, and the finished products have the features of reliable quality and guaranteed service life.
  • How much will it take for HERO METAL CO., LTD. materials?
    The expense of raw materials refers to the cost of the components that go into a final manufactured product. It is one of three expenses included in a manufacturer's cost of goods sold. The others are labor expenses and amortization expenses. Raw materials expenses are often a hot yet challenging topic for any company in the manufacturing field. At present, sourcing and buying raw materials of HERO METAL CO., LTD. cost-effectively is a competitive advantage now. As a result, a large number of company managers and owners monitor raw materials expenses closely.
  • How much will it cost for HERO METAL CO., LTD. production?
    Production cost is the combined total cost of raw material and direct labor costs and burden incurred in production. As the resources used to manufacture the HERO METAL CO., LTD., the production cost involves several elements including the purchase of raw machinery, wages of labor, interest on capital, and insurance charges. The cost of the production is categorized into two parts: fixed cost and variable cost. At present, most manufacturers in the market reduce the manufacturing cost for obtaining increased profits by strictly controlling the variable cost.
  • What is the proportion of material cost to total production cost for HERO METAL CO., LTD.?
    Generally, a high-quality HERO METAL CO., LTD. can't be produced without high input of high-quality raw materials. In a quality-oriented company, the materials cost is in a relatively large proportion to the total production cost. In general, the cost for raw materials may vary depending on different manufacturers, some of whom may adopt a lean production management system or other advanced methods to make full use of the raw materials and save raw materials as many as possible, therefore, reducing the cost of the raw materials. Anyway, making the utmost of raw materials is the general direction in which all manufacturers in the market are heading.
  • What are raw materials for HERO METAL CO., LTD. production?
    For the perfect birth of a HERO METAL CO., LTD., flexible and multiple high-quality raw materials are needed. Explained as substances used in the primary production of goods, they are often altered for use in various processes prior to being used in the manufacturing process. Sometimes, inevitable chemical reactions between different raw materials with various chemicals included may occur. This requires the workers of the manufacturing company to be equipped with proficient skills and the abilities to tackle emergencies.
  • What properties are needed in HERO METAL CO., LTD. raw materials?
    The most important property of the raw materials for HERO METAL CO., LTD. is stability at any given condition. R&D department selects the appropriate raw materials based on functionality which should encompass multiple areas. Their characteristics can contribute to the identified characteristics of the finished product, such as organoleptic characteristics (color and texture), product safety characteristics, and physical properties (durability). Raw materials are the lifeblood of your business and they must flow to where they are needs in the right amount.
F.A.Q.
Frequently Ask Questions
  • Do we provide customized services?
    Market Analysis, professional R&D team meet your OEM/ODM request
  • How to guarantee products quality?
    1. High-end production equipment and technology, strict quality control system, guarantee both quality and quantity.2.Over 20 professional sales and 200 skilled workmen offer one-stop service3. Strict QC 100% inspection before delivery.
  • What are our premium products?
    Great value products: 4000 kinds of existing aluminum profiles and 500 kinds of existing stainless steel trims range from tile trim, stair nosing, skirting board, floor transition, carpet trim and so on.
  • What we can offer?
    We are the organization of industry and trade integration , providing you with a variety of different styles of tile trims and other building construction materials. Our products mainly are exported to abroad, for wholesalers, distributors, end users, engineering contractors and home decoration, we provide different one-on-one service hereby.
  • Does HERO METAL provide OEM service?
    Yes, we do. With the fast expansion of the company, HERO METAL has developed several businesses and service ranges including OEM service to satisfy the growing needs of customers throughout the whole world. Based on customers' needs, we are required to manufacture the products only and don't need to design or develop new products. We are equipped with advanced facilities that ensure the high precision and perfect fit for each part. Several production lines are installed to ensure the high-efficiency production process, which ensures that any order, no matter how many the order quantity is, can be completed on time.
  • How about the OEM service flow?
    Compared to ODM, OEM customization has a shorter process. As an independent OEM service provider, HERO METAL promises a smooth OEM service offering process. It begins with detailed and thorough communication between both parties, in which the needs for the products should all be confirmed. After that, the sample will be delivered to customers for confirmation. Then, based on the needs, the project will be formulated reasonably for offering the greatest interests to customers. The whole process can be very cost-saving due to our familiarity and expertise with the products.
  • How long it will take for OEM processing?
    Throughout the whole OEM service process from preliminary communication with customers, sample making, manufacturing in large quantity, packing, to delivering, it takes a certain period of time to complete. At HERO METAL, we have newly updated machines and installed advanced full-automation production lines, all of which ensure the fast and safe manufacturing process while guaranteeing the product quality as well. Besides, we are supported by a wealth of excellent and professional teams who give us the competitive edges in service and a high on-time delivery rate over others.
  • How about the minimum order quantity for OEM products?
    Similar to our own ready-made products, the OEM products can't be manufactured unless the required number has reached the MOQ set by HERO METAL. In general, different manufacturers have different requirements for the order quantity. However, there is an average value. Influenced by the processing industry chain and supply chain, manufacturers need to purchase raw materials, packaging materials or other auxiliary materials from upstream enterprises who also have demands on the OEM order quantity. Please contact us directly for the MOQ for your OEM products, the exact quantity could be negotiable.
  • How about the minimum order value for OEM products?
    HERO METAL considers the MOV and MOQ to be similar in some way, so we generally set the MOQ rather than MOV for OEM products. As a large-scale manufacturer, we need to utilize one or several production lines, adopt state-of-the-art technologies, and assign professional employees including senior technicians and skilled workers when we manufacture the OEM products. Throughout the whole process from raw materials purchase to delivery, the manpower and materials inputs are all indispensable. This requires us to set some limits for the OEM orders so as to prevent ourselves from suffering an economic loss.
  • Does HERO METAL provide ODM service?
    Yes. HERO METAL is proud of being a professional ODM service provider. We are staffed with bold and innovative designers including web designers, and graphic designers. They are proficient in different types of graphics software including Adobe Illustrator and Photoshop. It is their creative design works that contribute to our competitiveness in product appearance. In most cases, they are active in putting forward their suggestions on the design of the ODM products. In addition, we are equipped with advanced machines and have mastered updated technologies to achieve a high-precision manufacturing process.
  • How about the ODM service flow?
    At HERO METAL, the ODM service extends across various phases that create a perfect and fully customized product. It includes various stages, from design to product engineering, prototyping, performance testing, to production. The whole ODM program stages require a prolonged engagement of different departments including design, R&D, and manufacturing department. We have formulated scientific and reasonable ODM processes that ensure the project can be completed on time and efficiently. In addition, we can provide customers with a detailed and direct-viewing flow chart, allowing you to understand the whole process at first sight.
  • How long it will take for ODM processing?
    It takes a longer time to complete an ODM processing project than an OEM project since ODM processing requires more time to work out the design works. As the name suggests, ODM provides multiple designs for components or the whole product. After customers confirm the design sketches and the samples, then HERO METAL will start mass production immediately. As the requirements for product appearance and internal structure have become higher, the design cycles also occupy a relatively larger proportion of the whole production cycle.
  • How about the minimum order quantity for ODM products?
    In HERO METAL, the MOQ for ODM products can be negotiable. Usually, the MOQ is set to ensure that we are profitable each time we make production or deal with sales. When formulating MOQ, it is determined by our total production cost which includes the investment in the purchase of the raw materials, labor, machine maintenance, and exquisite processing. It is hard for us to imagine that only 1 piece of product is made once production lines, labor, and capital are all ready. However, the quantity is negotiable. We wish to reach an agreement on the MOQ of the ODMed products through our sincere conversation, which will be beneficial for both parties.
  • How about the minimum order value for ODM products?
    In some way, the MOV for ODM products is similar to the MOQ in HERO METAL in terms of the set purpose, which is to ensure our business is profitable. Regarding the cost of raw materials, human inputs, and other costs, it is reasonable for manufacturers to ask for MOQ and the quantity may vary depending on the actual situation. For customers, you can get a more favorable price once you make the order quantity reach the MOQ. The MOV is negotiable and we welcome your inquiries. The ultimate goal of negotiation activities is to reach a minimum quantity that both parties can bear.
  • Is HERO METAL an OBM?
    Not yet, HERO METAL is striving forward to be a professional and powerful OBM in the global market. OBM, also called Original Brand Manufacturer, refers to a company that retails its own products under its own brand name in order to add brand value and expand sales networks. Unlike ODM or OEM, an OBM should be capable of performing the whole production process, including design, R&D, manufacturing, and sales. It should have a sound sales network and complete supply chain which can guarantee that customers can enjoy a one-stop service.
  • Will HERO METAL become an OBM in future?
    We believe we will become an OBM in the future. An OBM usually designs, manufactures, and sells products based on the creation of trademarks and brands, not on the noname products. Completing the tasks mentioned above requires a comprehensive and powerful production capacity, which is also a big challenge for most of the manufacturers now. With the development of markets and increased competition, the increasing number of companies including HERO METAL wants to sell their own brands and products and to expose themselves to the global market.
  • Can HERO METAL CO., LTD. be customized?
    Yes, HERO METAL can provide customized service regarding our product - HERO METAL CO., LTD.. In the world of unified products or services, customers have started to look for something different - the products have unique designs, shapes, colors, and so on, so as to enhance their brand awareness. We want your products to be the best and the most unique they can be. Combining the best ideas of our product designers and the best skills of our engineers, we keep your products at the optimum level and make you satisfied.
  • Can HERO METAL CO., LTD. be made by any shape, size, color, spec. or material?
    Based on the internal structure, properties of the product, or other technical reasons, some parts of the product can't be changed or customized very easily. We recommend you contact us and tell us your needs about HERO METAL CO., LTD. as specifically as possible. Our R&D engineers and product designers will analyze your requirements and make effective plans. Our in-house capabilities can help turn your original ideas or concepts into reality - a final customized product. Since established, we have helped many customers meet the challenges they are faced with by customizing our products.
  • How to go through the HERO METAL CO., LTD. customization?
    HERO METAL works shoulder-to-shoulder with you to customize the products to your needs and objectives. First of all, we will perform a needs assessment. Designers, R&D technicians, and workers involved in the process will discuss the plan for customizing the products together. To identify that uniqueness and cater to customers are the recipes for us to win over other competitors. Then, a sample will be made based on the confirmed sketches and delivered to you in a timely manner. After getting the confirmation and establishing a formal partnership with you, a mass customization process will start.
  • Does HERO METAL CO., LTD. have warranty period?
    HERO METAL provides warranty service related to the HERO METAL CO., LTD.. If you experience quality problems with your products and would like to get your products repaired or replaced, please feel free to contact us. Our service team, consisting of several professionals, is fully committed to assuring you enjoy a positive & rewarding experience through the implementation of the after-sales warranty service. To tell the truth, all the products we've developed have been put to the strict chemical and physical tests. Only those products that can withstand the toughest conditions can be shipped out of our factory.
  • How long is the warranty period of HERO METAL CO., LTD.?
    This answer to this question can be found at the "Product Details" of our official website, or through contacting us. Within the warranty period, HERO METAL will conduct repairs or replacement free of charge if the following conditions occur: malfunction as described in the contract at the time of purchase, defective components, defects in workmanship, etc. However, as for the damage due to misuse, abuse, negligence, or casualty (e.g., fire), acts of God (including but not limited to lightning, flood, tornado, or hurricane), and consumable parts, we are not liable for offering the warranty service.
  • How to extend HERO METAL CO., LTD. warranty?
    You may ask for the information about the extended warranty of HERO METAL CO., LTD. from our staff. This warranty is valid for products selling worldwide. Our product enjoys a warranty repair service, and it's usually worth getting. After repair, the product should be returned to you in good-as-new condition. Sometimes, the extended warranty never used. Buying an extended warranty is similar to buying health insurance, which we might never need, but we all know that "precaution is better than a cure". In cases of a large repair bill, an extended warranty acts as a savior and covers all the expenses.
  • What services are offered for HERO METAL CO., LTD.?
    Except for the product, service now plays a more important role in contributing to company development and improving company competitiveness. At HERO METAL, a wide range of service items are offered to customers, the contents of which include installation guidance, after-sales repair, and maintenance support, etc. Our after-sales team is always ready to offer you assistance in terms of those aspects. We also offer some tailor-made services regarding the product dimensions and colors, and support logo printing design for your brand promotion.
  • Are we informed about HERO METAL CO., LTD. weight and volume after shipment?
    Of course. The freight cost is determined by the volume and weight of the packed cargo. Different modes of transport also charge differently for the same quantity and weight of products. For example, if you are in an urgent need of the products and prefer to choose air transportation, a pricing technique - the volumetric weight, for commercial freight transport, needs to be adopted. Our partner - logistics company, will provide the exact dimensional weight including the length, width, and height, and also the weight of the HERO METAL CO., LTD. box.
  • Can our logo or company name be printed on HERO METAL CO., LTD.?
    Yes, we design and print the best custom products to meet the unique marketing and promotional needs of any business. HERO METAL can have the logo or company name printed on HERO METAL CO., LTD.. Here at our company, every order including personalized order will receive attention from our dedicated customer service team. The team is made up of several professionals in the industry who bear creative ideas in mind and can turn customers' ideas and concepts into reality. You don’t have to lift a finger other than to send us your ideas and requirements. We’ll take care of the rest!
  • May HERO METAL offer warehousing services?
    If requested, HERO METAL is glad to offer warehousing services for you. The services cover a wide range of businesses which include order fulfillment, returns management, packaging, specialty wrapping, transportation, logistics support, customized logistics process, etc. Our team of logistics experts would consult with you and understand your business requirements minutely and come up with a warehousing and logistic process that is custom-tailored to fit your business requirements accurately. It would help in cutting down costs, and enhancing profitability. We've also partnered with a provider of warehousing services offering rational and consistent services from reception to shipment.
  • How about HERO METAL shipping services?
    Since the day HERO METAL chose to do export business, we have been working with reliable freight companies together for delivering every product and every cargo to customers' hands safe and sound. We support not only maritime transport but also road, air, and other modes of transportation. These multiple options can better satisfy customers' needs. We promise to deliver custom global shipping, supply chain management, and logistics services that allow your businesses to run as effectively and profitably as possible.
  • What are HERO METAL shipping modes?
    HERO METAL prides ourselves on having a selection of shipping options offered to you. Based on the delivering points and customers' actual needs, the transportation way may vary. At present, there are mainly two kinds of shipping modes commonly adopted by businesses. Specialized cargo aircraft are used to ship freight quickly and efficiently between and within countries. Due to the higher cost of air freight, it is often used only for most critical shipping needs. Maritime transportation is the most commonly used now among global businesses. The ocean-going vessels move goods between international ports in the global supply chain. Normally, we suggest the second way.
  • Does HERO METAL have forwarder?
    HERO METAL believes that the success of the international business is heavily dependent on choosing the right freight forwarder. We're lucky to have got reliable forwarder partners working with us for years. They are professional. Rich experience in the industry allows them to deal with shipping issues like dockworker strikes, port shutdowns, cargo reroutes, and customs. They are all-powerful. They usually provide a full range of services including tracking inland transportation, preparation of shipping and export documents, and negotiating freight charges. Thanks to their help, your goods can be delivered to their destination smoothly.
  • How can I track my HERO METAL CO., LTD.?
    Once your HERO METAL CO., LTD. has been shipped out of our factory, you'll receive a tracking number given by the logistics companies to us. You can use the number to follow your package. We promise on-time delivery to every customer though sometimes holidays or severe weather conditions may happen. We do our best to guarantee that your goods will be delivered to you in a fast and safe way. We recommend you to keep a close eye on your order's tracking number. If you're having trouble with your tracking information, please don't hesitate to reach out to our Customer Service Center.
  • What port of loading available for HERO METAL CO., LTD.?
    We strategically choose the port located close to our factory. Considering the proximity first, we can cut down the transportation cost. Also, the port we choose to deliver HERO METAL CO., LTD. is equipped with sound and advanced infrastructure which ensures high efficiency of loading and unloading. We have confirmed that the port has strong relationships with regulators and legislators, making sure it is compliant with federal security initiatives and runs legally. More importantly, the port is ensured to have enough capabilities to eliminate congestion and have streamlined procedures to reduce loading/unloading times and prevent delays.
  • What to do if HERO METAL CO., LTD. is damaged during shipping?
    Please inform the freight forwarder and contact us first of all. Do not pick up the goods, and please wait patiently until HERO METAL arranges third-parties to inspect of the goods, issue a report, and make a written certificate. At the same time, prepare the documents to claim. The original bill of lading, unloading document, cargo damage test report, proof claims, and other documents can prove the cause of the cargo accident, the degree of loss, etc. Once the cause of damage is confirmed, you have your right to claim for compensation. We, as a seller, do our best to pack every product as firmly and stably as possible.
  • What to do if it is incomplete HERO METAL CO., LTD. delivery?
    Once you find the quantity of HERO METAL CO., LTD. not consistent with the number you want, the first you need to do is to notify us. Several reasons may lead to this problem. For example, due to the severe weather condition or unintentional mistakes made by people, the delivered cargo may be lost on the way. Please don't pick up the delivery first but contact us. HERO METAL ensures that the number of products is counted one by one and every product is carefully packed to prevent the damage because of bumps along the way.
  • What should I do once I receive HERO METAL CO., LTD. imperfections?
    HERO METAL has set up some regulations and plans to deal with such an issue. Once you receive the HERO METAL CO., LTD. and find it imperfect, please notify us the first time. HERO METAL has a tracking process for the finished products that are exported. It means that we can find relevant records in the shortest time, find a suitable solution, and develop corresponding measures to effectively prevent those problems from happening again. Every procedure will be checked on by our QC inspectors to find out what leads to the problem. Once the cause is confirmed, we will make compensation or seek other measures to satisfy you.
  • How to contact your after-sale service division?
    Once our formal partnership is established, you will receive an e-mail with the contact information of our after-sales service department included. In order to respond to customers in a timely manner, HERO METAL has established a sound after-sales service system. A phone call, Skype, and e-mail all can reach us. We've got professional after-sales support staff and technical consultants backed up. Product installation, operation guidance, and repair and maintenance services are all available to meet your needs. No matter what problems you encounter, we promise we will solve it as soon as possible.
  • Where to get help if HERO METAL CO., LTD. gets problem during the use?
    The problem will be solved efficiently if you contact our after-sales customer service department. The user experience has always been the focus of HERO METAL. We have set up a complete set of scientific and value-added plans to deal with various unexpected problems, thereby, meeting the needs of users for product use. If the product can't work normally, please contact us in a minute. We have a professional after-sales maintenance team, a technical support team, and an inspection test team, the members of which are all committed to ensuring the high quality of each HERO METAL CO., LTD..
  • Can we arrange the HERO METAL CO., LTD. shipment by ourselves or by our agent?
    Based on the regulations of international trading, HERO METAL agrees with the idea of delivering the HERO METAL CO., LTD. by yourself or your designated agents. We will count the number of total products one by one and pack each of them well before giving them to you. If required, we would love to provide a commercial invoice. In this case, we can offer a relatively low price for you. However, all responsibilities and risks related to the products will be transferred to you once you confirm and receive the goods.
  • What kind of packing is provided for HERO METAL CO., LTD.?
    HERO METAL has packages designed and made on our own to safeguard the HERO METAL CO., LTD.. If you have special needs, we can also do some customization on the product packages. The cost of packing materials can't be saved because they decide the safety of the delivered goods. The whole package should be complete and sturdy enough, which can prevent the packed products from breaking and the loss as well. The packaging process needs to be done relying on professional staff. Their rich experience and skills contribute to the easy handling, loading, unloading, and stacking of the products. More importantly, warning labels are stuck on the cargo.
  • Is HERO METAL CO., LTD. tested before shipment?
    For every manufacturer including HERO METAL, quality assurance is important for building a reputable brand and gaining the trust of customers. Before shipping the HERO METAL CO., LTD. out of our factory, our quality checkers will perform multiple tests on the finished products, thereby, ensuring its stable chemical properties and outstanding physical performance to meet the requirements of the industry and international standards. Once defective products are found, they will be sent to the manufacturing workshops for re-processing immediately. They can't leave the factory until they fully meet the quality standards.
  • How to pay for HERO METAL CO., LTD.?
    When it comes to the trading of commercial goods, there is always a certain level of risks and trust involved. HERO METAL has been endeavoring to reduce the risks when dealing with international transactions. After years of development, we can support plenty of international paying methods mainly including Cash in Advance, Letters of Credit, telegraphic transfer, and Paypal. For ensuring the benefits of both parties, we have created a payment regulation that refers to 30% of the price for advance payment and 70% on delivery.
  • How about HERO METAL CO., LTD. after-sales service?
    Customer aftercare is important for any business, especially for those small- and mid- businesses where every client counts. HERO METAL is one of those businesses. We provide a wide range of top-quality after-sales services and help customers get the most out of your HERO METAL CO., LTD.. The services cover design, installation, and other types of after-sales service, all of which are supported by our after-sales service team. It is made up of several experienced staff who are proficient at communicating in English, have a deep understanding of the internal structure of our products, and are patient enough.
  • Are there services after HERO METAL CO., LTD. installation?
    Completing the installation of HERO METAL CO., LTD. doesn't mean the end of mutual cooperation. We treasure every cooperation opportunity and every customer and ensure all the expectations of our customers are fully met. We value your opinion so we will conduct after-sales follow-up feedback on a regular basis and make detailed records so as to make some improvements to our products or services. If you have any questions or problems, our highly responsive after-sales service team is here to help you at any time.
  • Is installation service provided for HERO METAL CO., LTD. ?
    HERO METAL provides installation support for HERO METAL CO., LTD.. We are always proud of our commitment to customer service with post-installation support included. Our product features flexibility and versatility. Some parts of the product can only be integrated and assembled requiring technical support from professionals. Even though you are thousands of miles away from us, we can provide online installation support through video chat for you. Or, we would love to send you an e-mail with a step-by-step installation guide included.
  • How long is delivery time of HERO METAL CO., LTD.?
    The delivery time of your HERO METAL CO., LTD. varies depending on your location and the designated shipping method. Typically, the delivery time is the time we get the order till the time goods are ready for delivery. From our perspective, in the process of raw materials preparing, manufacturing, quality checking, etc. there may be changes in the production schedule. Sometimes the delivery time may be shortened or extended. For example, when procuring the raw materials, if we have most of the required raw materials in stock, it may cost us less time to purchase the materials, which may shorten our delivery time.
  • Where can I follow my HERO METAL CO., LTD. order status?
    Once your goods have been shipped out, your order becomes available for online status tracking. HERO METAL will send you the tracking number offered by our partner - the logistics company. With the number in hand, you are able to view carrier information and your order's current location at your convenience. If you don't have your order number, please call us for further assistance. We've got professional after-sales service staff. They are trained to acquire a wealth of knowledge of the shipping and have the ability to deal with emergencies as soon as possible.
  • Is there free HERO METAL CO., LTD. sample provided?
    HERO METAL provides every customer with a sample for your reference. It utilizes the same raw materials, goes through the same manufacturing craftsmanship, and the same technologies as the original product. Having gone through the same quality check process, the sample is confirmed to have the same characteristics as well. It is as valuable as the original product. We highly treasure your requirements and do our endeavor to fulfill your wish. If you have needs for a sample, please contact us first for detailed communication.
  • How long will it take if I want HERO METAL CO., LTD. sample?
    The time may vary depending on the actual situation. Give us your requirements on the HERO METAL CO., LTD. sample first as detailedly as possible. If the sample you want is in stock now, we will deliver it in sequence and promise that you will receive it within several days. However, if you have special requirements such as size adjustment and color change, it means that we need to manufacture a new sample. It will take a longer time because we may need to perform the procedures of raw materials purchase, raw materials processing, designing, manufacturing, and quality checking. Please contact us first for further information.
  • Who to pay the freight of HERO METAL CO., LTD. sample?
    Generally, the sample of HERO METAL CO., LTD. is provided by HERO METAL without the exemption from freight fee. Taking the distance between export destinations and the port and other overhead expenses into account, the cost of delivering the sample may be higher than the unit price of the sample itself. From delivering the sample out of the factory to customers' hands, the whole manufacturing process can be completed requiring the combined efforts of a great number of people including warehousemen, shippers, and after-sales service staff. The cost of manpower is necessary.
  • How can I get HERO METAL CO., LTD. sample?
    If you have an interest in our product and intend to try it, the first you need to do is to deliver your requirements to us. Just fill in the form at the bottom of our official website, or contact us through E-mail or phone call directly, please be specific about your needs, and then we would love to fulfill your wish to manufacture and deliver the exact HERO METAL CO., LTD. sample as you wish. If we have the product in stock, we will send it to your detailed consignee address as soon as possible.
  • Can HERO METAL CO., LTD. sample charge be refunded if order is placed?
    HERO METAL will return the sample charge to you when ordering, or deduct them from the order payment. The sample is completely the same as our original product. It is made of the same quality raw materials and also goes through the same manufacturing process. It shares the same value as our product. We require 30% paid upfront and 70% once the production is complete. All payments are typically completed before the product is shipped. The products you order from us, the more favorable payment you'll get.
  • How about HERO METAL CO., LTD. related services?
    As an internationally recognized provider of HERO METAL CO., LTD., HERO METAL provides a wide range of product-related services. They mainly cover installation guidance, after-sale repair, and maintenance, etc. We sell not only tangible products but also provide intangible service for satisfying the growing needs of customers. We've established a service department consisting of patient, professional, and passionate employees. They are trained to acquire a wealth of knowledge of our products and company info so as to better solve customers' problems.
  • How to purchase HERO METAL CO., LTD.?
    Customers are warmly welcome to our factory for the transaction, which proves to be a securer and safer way. You can have a deeper understanding of our factory, staff, and company, and also get to know the HERO METAL CO., LTD. you tend to buy in an intuitive way. Each of your requirements regarding the product information such as dimensions, shapes, colors will be clearly stated on the contract. We also support the other way - online transaction which is popular among customers who are from overseas countries.
  • How to place an order on HERO METAL CO., LTD.?
    At present, HERO METAL suggests customers place orders in a traditional way - contacting us directly to place orders. Face-to-face communication with customers is highly recommended because both parties can reach an agreement on payment methods, contract contents, etc. This communication mode proves to be faster and more efficient. As we have expanded our sales network and gained a larger customer base throughout the whole world, we are doing our best to provide more methods like online transactions for customers' convenience.
  • How to get HERO METAL CO., LTD. quotation?
    Customers can get to know the quotation of HERO METAL CO., LTD. in several effective ways like sending us e-mail, giving us a phone call, and leaving us a comment on our official social media. Generally, though you ask for the same type of product, the price per unit may vary depending on the order quantity. We always obey the market rule that a larger quantity of order usually is charged at a more favorable price. Additionally, if you have special requirements on the product like logo printing and customized dimensions, you will get a price different from that of our ready-made products.
  • How can I get to know HERO METAL CO., LTD. quality before placing an order?
    Almost all manufacturers provide samples for customers' confirmation before customers decide to partner with them. HERO METAL is one of those manufacturers of HERO METAL CO., LTD.. If you are interested in our products and want to have a try, we would love to provide samples for you. The sample is made perfectly the same as the original product, which means they share the same size, shape, color, performance, and also has the same value. By trying the product, you can get to know our product quality in a more intuitive way.
  • What are applications of HERO METAL CO., LTD. produced by HERO METAL?
    Characteristics mainly decide the application fields of the product. Our product - HERO METAL CO., LTD., made of multiple complex raw materials, has the advantages of high flexibility, versatility, durability, and wide serviceability after combining the superior performance of the raw materials. It has been proved that their unique yet versatile performance has brought unlimited benefits to their applied industries. Looking through the projects we have made and the solutions we have offered to customers, you are able to know the customers we have worked with and what fields they are engaged in.
  • How about the application prospect of HERO METAL CO., LTD. produced by HERO METAL?
    With the properties of safety, Eco-friendliness, and long serviceability, the HERO METAL CO., LTD. offered by HERO METAL enjoys increasing popularity among customers and proves to be applicable to a wide range of different industries. In recent years, driven by fierce competition in the market, we are required to improve and update the products, thereby, catering to the needs of different fields. In this process of quality improvement, we have gained raised awareness of the product and have kept developing unexploited unique features. Based on its characteristics and expected interests brought to users, it is a kind of promising product.
  • How to install HERO METAL CO., LTD.?
    For offering the most satisfying experience to customers, we pack one manual along with one set/piece of HERO METAL CO., LTD. together. The manual is compiled together by our designers, engineers, and workers and then verified by our managers. It explains the product's exterior design, internal structure, and step-by-step installation procedures, enabling users to install the product in a fast way. Contacting our Customer Service Center is the other way of knowing how to install the product since the staff working in the center are well trained to have a deep knowledge of the product.
  • Can HERO METAL CO., LTD. be installed easily?
    Yes. Our HERO METAL CO., LTD. is designed to be user-friendly and labor-saving, allowing customers to install and operate it more conveniently. Though consisting of complex and high-precision parts, our engineers have tried to utilize high-automation machines to tight them together, which helps save the trouble of installing them for users. As for other parts that are flexible for a regular replacement, we adopt a more advanced method to make them easy to replace and change. You are able to install or repair the products very easily. Or, our engineers can offer you some help on the product installation through online communication, which proves to be a popular way now.
  • Any engineers can help install HERO METAL CO., LTD.?
    Please make contact with our Customer Service Center for further information about product installation. Engineers are the backbone of HERO METAL. They are highly educated, some of whom have qualified master's degree while half of them are undergraduates. All have rich theoretical knowledge about HERO METAL CO., LTD. and know every detail of different generations of the product. They also acquire practical experience in manufacturing and assembling the products. Generally, they can provide on-line guidance for customers to help install the products step by step.
  • Can HERO METAL provide HERO METAL CO., LTD. installation video?
    Of course. If you prefer the HERO METAL CO., LTD. installation steps explained in the form of a video, HERO METAL would love to shoot an HD video to give installation guidance. In the video, our engineers will firstly introduce every part of the product and tell the formal name, which enables you to have a better understanding of every step. The explanation on the product disassembly and installation procedures are necessarily involved in the video. By watching our video, you can know the installation steps in an easier way.
  • How to operate HERO METAL CO., LTD.?
    The HERO METAL CO., LTD. is manufactured based on modular design concepts and high-end technology. We integrate every single part into a whole with the aim of making the product to be labor-saving. We promise that this type of product is user-friendly and won't take you much time on figuring out the use method. On some parts of the product, there are notices in English, giving users clear tips on how to use it. Please read the Instructions for use packed along with the product before using it. The matters needing attention are clearly noted in the instructions in case some accidents occur because of improper use.
  • Is there instruction manual for HERO METAL CO., LTD.?
    The instruction manual for HERO METAL CO., LTD. is given by HERO METAL. Packing a carefully-compiled and well-printed manual with detailed descriptions about the use, installation, and maintenance methods along with the product, we aim to provide customers with a satisfying experience. On the first page of the manual, step-by-step sum-up regarding installation, use, and maintenance is clearly shown in English. Furthermore, there are some exquisitely-printed pictures displaying every part of the product in detail. You can also ask our staff for the Electronic version of the manual and they will send it through e-mail.
  • What is the price of HERO METAL CO., LTD.?
    Please refer to our staff for the details on the price. The unit cost and total prices of the HERO METAL CO., LTD. vary based on the order quantity. In the market, there is an unwritten rule that the larger the order quantity is, the lower the unit price will be. HERO METAL has been following this rule. Since the material cost occupies 1/3 or 1/4 of the total cost, we purchase reliable raw materials in large quantities from our long-term partners to ensure the cost per unit is favorable. We promise that every customer can get your satisfying price here.
  • What are advantages regarding HERO METAL CO., LTD. pricing?
    HERO METAL adopts a cost-based pricing strategy to fix the price of the HERO METAL CO., LTD.. We take only the cost of the sum of the products' parts, manufacturing cost, overhead expenses, and other necessary costs into serious consideration when pricing the product. Also, by streamlining the production process and improving production technology, we endeavor to cut down the production cost without sacrificing the product quality. Reflecting on the most common and well-known pricing framework in existence, our cost-based price strategy gives customers the most preferential price and the greatest benefits.
  • Is HERO METALHERO METAL CO., LTD. cheap?
    Our product - HERO METAL CO., LTD., featuring high quality and long service life, is offered at a competitive price. With years of development, HERO METAL has been sticking to quality orientation. Never sacrificing the product quality for the cheapest price is our tenet. Though we may take several measures to cut down the cost, like streamlining the production process to reduce the materials waste and introducing high-automation machines to improve work efficiency and precision, some expenses like raw materials cost and overhead expenses are included and can't be saved.
  • Is HERO METALHERO METAL CO., LTD. priced the lowest?
    Price can reflect the value of our product to a large extent and is the result of a complex set of calculations and research. Our HERO METAL CO., LTD. is priced based on the overall manufacturing cost, overhead expenses which consist of fixed expenses and variable expenses, etc. Taking the overall manufacturing cost as an example, we purchase certified raw materials - this leads to a relatively high cost. In the market now, there are many manufacturers buy low-quality raw materials and adopt poor-quality machines. Though they may provide a very low price, the products are definitely what you don't want and even can damage your reputation. To cover those costs mentioned above, HERO METAL doesn't offer the lowest price but the most favorable price.
  • Why HERO METAL HERO METAL CO., LTD. is priced higher?
    We set the price reasonably and scientifically based on the market rules and promise customers can get a favorable price. For the long-term development of the enterprise, the price of our HERO METAL CO., LTD. must cover costs and minimum profits. Considering 3Cs in tandem: cost, customer, and competition in the market, these three factors determine our final selling price. As for the cost, we take it as one of the most important factors influencing our decision. To ensure product quality, we invest heavily in the purchase of raw materials, the introduction of high-automation facilities, the conduction of standardized quality control, etc. If you are charged a lower price than the average, you may not get a quality-guaranteed product.
  • What about CFR/CNF of HERO METAL CO., LTD.?
    Our staff would be glad to tell you about the CFR/CNF of HERO METAL CO., LTD.. Under this international term, we promise that we will send the contract goods within the period agreed for shipment, enabling the buyer to claim the goods from the carrier at the destination. Furthermore, this shipping term requires us to clear the goods for export. As for customers, you should pay the cost and freight necessary to bring the goods to the named port, airport, or terminal at the destination. By analysis, you will assume more responsibility for the delivery of goods and need to pay for transport.
  • What about CIF of HERO METAL CO., LTD.?
    CIF is similar to that of the CFR, with the only difference that the supplier also assumes the insurance costs of delivering goods to the port of destination. However, it is a more convenient way of shipping since you don't have to deal with freight or other shipping details though it costs you more than CFR. We, as a seller, are responsible for arranging the freight and insurance details by working with our own forwarder. If you are new in international trade or you want a very small cargo, it's highly suggested that you choose this kind of transport mode. Tell us your requirements and expectation about HERO METAL CO., LTD., we will work out the best solution.
  • What about FOB of HERO METAL CO., LTD.?
    Compared to CIF, FOB is a much more secure and competitive Incoterms. HERO METAL supports and recommends this kind of transaction form. The costs associated with FOB include transportation of the goods to the port of shipment, loading the goods onto the shipping vessel, marine freight transport, insurance, and unloading and transporting the goods from the arrival port to the final destination. It means you'll need to make your own arrangements to have your shipment unloaded at the port, cleared through customs, and then moved to your destination. During the process, you can have better control of the freight and the freight cost because you can use your own freight forwarders who may provide you with the best interest.
  • Is the price of HERO METAL CO., LTD. favorable?
    Certainly. HERO METAL CO., LTD. can be offered at a favorable price. Generally, the larger the order quantity is, the more preferential the price will be. We purchase a large quantity of raw materials provided by reliable suppliers who obey the market rule of "quantity discounts", which can cut down our material cost. We pay extreme attention to customers' benefits. After calculating the total cost, overhead expenses, and other minimal benefits for ourselves, we will give you a final offer that will definitely satisfy you.
  • Any discount for large order HERO METAL CO., LTD.?
    The quantity discount is often available when large volumes of HERO METAL CO., LTD. are required. We promise that we can offer an unbeatable price for every customer. Throughout the whole supply chain, raw materials purchase, the cost of which occupies a large portion of the overall cost, further influences our final sales price. When purchasing large orders, it means that we need to purchase a large number of raw materials from suppliers which give us a decreased cost per unit of materials. In such cases, we are able to offer a more favorable price for customers who ask for greater numbers of goods.
  • Can I get any discount on HERO METAL CO., LTD. in my first order?
    The price of HERO METAL CO., LTD. can be negotiable depending on different situations. Under special occasions such as Black Friday, Christmas Day, and other discount seasons, HERO METAL always offers discounts for different types of our products accordingly. In addition, if you ask for a large number of quantities, we can offer you a favorable price as well. Anyway, our favorable price is applicable to both new customers and repeat customers. If you have needs for the products and other special requirements, please refer to our Customer Service Department immediately.
  • Quality assurance of HERO METAL CO., LTD.
    Quality has been always emphasized by HERO METAL. We adopt high-automation machines and technologies which are more affordable and more flexible than ever. Men can make mistakes and manpower is not the only one that we can count on to improve quality. For example, we adopt inspection technology to inspect goods for eliminating packaging errors and contamination. The result is fewer errors and better product consistency, which helps us target quality assurance.
  • How about credentials for HERO METAL CO., LTD. of HERO METAL?
    A fair third party conducts several inspections on technical specifications, quality, and performance of our HERO METAL CO., LTD., and also examine our factory's quality assurance system. Since our inception, we have continued to produce qualified products and passed relevant examinations. Now, HERO METAL has been awarded relevant certificates and can put certificate marks on our products and their packing. Our product quality certifications are given only by certification bodies authorized by accreditation administration under the State Council, and some of them are granted by international authorities.
  • Has HERO METAL CO., LTD. passed the QC test?
    Of course, each HERO METAL CO., LTD. has passed the QC test at HERO METAL. In manufacturing, quality control is a process that ensures customers receive products free from defects and meet needs. We define the quality standards for the product based on industry regulations and international standards and then begin to check the product quality. We conduct regular training on employees for telling them the rules and standards of quality control. We also have created a responsive mechanism for reporting defects or potential issues. Once a semi-product is found, it will be delivered to our factory for secondary processing until it passes our quality control.
  • Is there any third party doing HERO METAL CO., LTD. quality test?
    HERO METAL welcomes a third party to thoroughly inspect our HERO METAL CO., LTD.. The third-party testing is a quality control process where an independent organization reviews our product to see if it meets certain standards. This process is not involved in any other activities, such as design, procurement, fabrication, or installation but the inspection and testing only. We also carry out our own checks in house performed by our experienced and skilled independent QC team. Both processes can lead to a better-quality product.
  • HERO METAL CO., LTD.'s qualifications and internationally authoritative certifications
    HERO METAL, as an ISO-certified enterprise, has been manufacturing HERO METAL CO., LTD. conforming to a number of international standards and certifications. Our dedicated research and development team is constantly developing internationally-recognized certification programs, which makes sure the finished products have the technical specifications and target performance satisfying the needs of both customers and markets. The product has the properties of safety, security, durability, and long serviceability, each of which is absolutely right for meeting the international standards. Contact us for further details, you will get more valuable information.
  • Can HERO METAL provide certificate of origin for HERO METAL CO., LTD.?
    Since the day HERO METAL began our export business, we have realized the importance of gaining a CO which is usually issued for goods that are being sold abroad as a permanent export. Our CO is granted by national Chambers of Commerce with legal sign and stamp on. This document is an important document used in global trade to confirm the country of origin where our goods have actually been manufactured or processed. With it, the import duties and tariffs can be reduced or eliminated in the country of import.
  • What are top selling products in HERO METAL?
    The products listed on the homepage of our official website are top-selling and highly recognized by customers. HERO METAL CO., LTD. is one of them. We utilize certified and tested raw materials and process them with high-precision machines. This ensures the superior characteristics, like stability and durability, of our products. They sell well in a wide range of industries for their versatility and enjoy wide popularity across many different countries. By virtue of word of mouth, we have obtained an increasing number of sales volumes year by year.
  • Could you please say sth about the details of HERO METAL CO., LTD.?
    Yes, we'd love to. Here is the detailed introduction to HERO METAL CO., LTD. of HERO METAL. In terms of its raw materials, they are all purchased from our reliable suppliers. Every type of raw materials has gone through strict tests for testing its chemical stability and related physical properties. Therefore, the target performance of finished products can be achieved to a large extent. As for its design, it has led to the development trend of the industry. Our designers work creatively to make the product convey its value vividly with its distinctive appearance and unique design style. For more details, just contact us.
  • Why choose HERO METAL CO., LTD. produced by HERO METAL?
    Among those manufacturers of HERO METAL CO., LTD. in the market, HERO METAL is always proud to say that you won't regret choosing us to be your supplier. Long-term business cooperation can be achieved based on product quality guarantee, credit, and other factors. Since established, we have been sticking to the business principle of "quality first, credibility foremost". Raw materials, production technologies, facilities for manufacturing and testing, and employees are all superior, for which product quality can be guaranteed. It is our never-changing intention for quality that builds our credit. That's why more and more customers choose our products.
  • What are performance advantages of HERO METAL CO., LTD.?
    HERO METAL CO., LTD. has several advantages contributing to its wide popularity in the market now. Its distinctive appearance makes it eye-catching among other same-typed products. Our designers have deep knowledge of every generation of our products and clearly know their internal structure. It is their rich knowledge about our products that generates such an attractive design. Quality is the other one of the most distinguishing features of this type of product. Its performance: reliability, safety, durability, and serviceability gives its competitive edges in the industry.
  • How is the quality of HERO METAL CO., LTD.?
    Customers lose their trust in a company when product quality drops below their minimum expectations. So, HERO METAL has been in control of product quality with years of development. We strictly follow the international management systems and related national standards to manufacture HERO METAL CO., LTD. and conduct quality control throughout the whole production process. Once we find poor-quality products, we will re-deliver them to our factory and re-made them until they fully conform to the quality standards. So far, our products have passed the quality checks carried out by third parties and been certified by several international authorities.
  • How long can HERO METAL CO., LTD. be used?
    The service life of HERO METAL CO., LTD. is determined based on the quality of the raw materials, ways of usages, maintenance methods, use frequency. HERO METAL has spent years minimizing the influence of the factors mentioned above, and thereby, extending the service life of the products. Within the years, we strictly select and test raw materials to ensure the best proportion of combination so as to develop the best effect of the finished products. We formulate scientific and reasonable manuals for use, installation, and maintenance after conducting multiple tests on the product. For more detailed information, contact us.
  • What is raw material for HERO METAL CO., LTD. in HERO METAL?
    For all manufacturing companies focusing on product quality, the investment in the raw materials occupies a relatively large proportion of the total cost. HERO METAL is one of them. We pay attention to the quality of the raw materials. Having gone through a lot of hardships and performed multiple standard tests on raw materials, we finally found reliable suppliers of raw materials relating HERO METAL CO., LTD.. The high quality of our finished products is the result of combining all the superior characteristics of those certified raw materials. For further information about the utilized raw materials, we welcome your inquiry.
  • How are materials used by HERO METAL for producing HERO METAL CO., LTD.?
    The raw materials have gone through multiple tests and the results show they are perfect for manufacturing high-quality HERO METAL CO., LTD.. In terms of their physical properties such as density and mass, we have conducted strict tests on them because these properties may change when subjected to certain variables such as heat which may influence the quality of the finished products. Regarding the chemical properties, we have hired highly educated and experienced technicians to help detect them. HERO METAL does our utmost to ensure the raw materials conform to the standards.
  • What about design of HERO METAL CO., LTD. by HERO METAL?
    Put simply, the design of HERO METAL CO., LTD. reflects its superiority in both functionality and appearance. At HERO METAL, the product design includes product structure design, product function design, packaging design, etc., which requires the combined efforts of our designers, technicians, and engineers. The product is made to have an attractive appearance - proper color matching and suitable specifications, which can arouse customers' purchase desire and leave a deep impression on them. Moreover, the product structure design is reasonable. The product, therefore, has a stable internal structure, which further promotes its effect to be fully played out.
  • What about style of HERO METAL CO., LTD. by HERO METAL?
    In HERO METAL, we require the product design style to be novel, conform to the brand characteristics of the product, and keep up with the industry trend. Except for having an in-depth knowledge of the production details including sizes, colors, and internal structure, our designers clearly know our corporate culture and unique brand connotation as well. Only in this way can they define the style of the product design properly. With creative designers supported, we guarantee that the design style of HERO METAL CO., LTD. is unique and can totally attract people's attention.
  • How did HERO METAL design HERO METAL CO., LTD.?
    The design process of HERO METAL CO., LTD. can be finished through 4 steps. Concept developing and product design planning come first. Our designers and technicians work together for the expected product performance and appearance design. The detailed design process comes next. Based on the results of the discussion, our designers should consider the materials processing, target application fields, and user experience comprehensively when conducting the product design rather than focusing on the product shapes, colors, and specifications only. Then, designers will deliver the product drawings or sketches to every department of our company for feedback collecting. The last step is the final confirmation. After reaching a mutual agreement on the product design between customers and us, the product design process is finished and the sample will be made based on the design sketches.
  • How about production technology for HERO METAL CO., LTD. in HERO METAL?
    In HERO METAL, the production technologies applied in the production of HERO METAL CO., LTD. are flexible and advanced. On the one hand, throughout the manufacturing process from raw materials tests, materials processing, semi-finished product manufacturing, to finished product quality checking, various kinds of technologies are utilized for us to complete every step flawlessly. On the other hand, in order to satisfy the growing needs of customers and get ahead of our competitors in the industry, we constantly improve and update our technologies so as to provide more reliable and more durable products.
  • How does HERO METAL manufacture HERO METAL CO., LTD.?
    In HERO METAL, the production process of HERO METAL CO., LTD. can be summarized briefly as follows. Raw materials, as the basic elements for manufacturing the products, should be prepared first of all. Having been tested thoroughly, they will go through a formal processing treatment. Please pay attention to the changes which may involve several phases of chemical reactions because these changes will finally decide the performance of the finished products. Then, after shaping up the products, quality tests will be carried out. For more details, we welcome your on-field visit to our factory.
  • Is HERO METAL CO., LTD. manufactured by HERO METAL exquisite?
    The unique appearance and reasonable structure of our HERO METAL CO., LTD. serve as strong proof that we have exquisite workmanship. We determine the types of workmanship in terms of several aspects which are mainly the characteristics of the raw materials, product application fields, product quality, our technologies, and current equipment. HERO METAL has acquired basic manufacturing technology to shape up the main functions of the product, modification technology to change the product structure and performance, and post-processing technology to determine the final performance. Moreover, these processes are carried out by our skilled engineers.
  • What color (size, type, specification) is available for HERO METAL CO., LTD. in HERO METAL?
    Generally, unlike the external dimensions, the internal structure of HERO METAL CO., LTD. is usually fixed and hard to change. Sometimes, a tiny change in its specifications may influence its final performance. So, please browse the product details on our official website, we have full descriptions of this type of products and provide some selectivities for those who require something different. If not, contact us. In some special situations, we will take your requirements about the specifications, like colors and sizes into serious consideration and can provide tailor-made products as you want.
  • What about the lead time of HERO METAL CO., LTD. from placing a order to delivery?
    HERO METAL can provide an estimated time period for you. If you ask for a detailed exact waiting time, please contact us directly. In fact, there are many factors can significantly influence our lead time, such as the order processing period, time for raw material purchase, ending inventory, and scheduled order quantity. To shorten the lead time as much as possible, we ensure a smooth supply chain and trace the flows from us all the way to the freight companies. We will calculate the lead time and provide you with an exact time period before you place the order. Please rest assured that the products will be delivered to you within our appointed time.
  • Is HERO METALHERO METAL CO., LTD. spoken highly of?
    Based on the increasing sales volumes of our HERO METAL HERO METAL CO., LTD., it shows our increasing popularity in the market to a large extent. The product, combining all the superior characteristics of the superior raw materials, has the advantages of safety, reliability, durability, and functionality. Along with the price offered by us, the product is favored by more and more customers. From the perspective of our existing customers, our products are cost-effective and worth buying. They deserve to be advertised and known by more customers.
  • How about sales of HERO METAL CO., LTD. of HERO METAL?
    Our HERO METAL CO., LTD. sells well in the global market now and is expected to enjoy a rapidly increasing sales volume as we advance. To set us apart from our competitors, we do our utmost to develop our competitive advantages in product quality guarantee and service. In terms of the product price, we streamline the production process with consistent efforts in technology improvement and innovation, therefore reducing the waste and cutting down the cost as well. The products featuring high quality and competitive prices can definitely arouse people's purchase desire. Moreover, some wise marketing strategies contribute to our increasing sales. For example, we increase our visibility on social media to attract customers.
  • Why should I turn to HERO METAL?
    Put simply, HERO METAL has several advantages worth people's attention and favor. The first is about product properties. Having gone through multiple physical and chemical tests, the raw materials used to make the products are perfectly combined with each other, enabling the finished products to present the greatest effects. Our products feature reliability, stability, and safety, and also are certified under many international authorities. Then is about brand pricing. We price the products reasonably and scientifically, which can totally help us retain old customers and attract new customers.
  • How about sales of HERO METAL CO., LTD. under HERO METAL?
    Based on the collected data from our sales department, the sales volume of HERO METAL CO., LTD. under HERO METAL has been skyrocketing in recent years. We promote our products through different channels, one of which is online sales. This new type of sales for most manufacturing companies in China has been proved to be effective in increasing their sales volume. Once we have some new updates such as new product releases, promotional activities, and product performance development, we will inform customers immediately by sending them e-mails, messages, and so on.
  • How many HERO METAL HERO METAL CO., LTD. are sold per year?
    HERO METAL HERO METAL CO., LTD. is sold in an increasing number year by year. As we are always devoted to the quality guarantee in terms of product manufacturing and service providing, we have accumulated a large amount of customer base, some of whom are recommended by our existing customers. These customers give their full support and trust in us, and they maintain close relationships with us all the time. Half of our annual sales volumes should be attributed to them. Additionally, through online channels like promoting products on social media and promotional activities, our excellent sales team also brings us increased sales.
  • What about industry position of HERO METAL?
    HERO METAL now is a rising star in the industry. At present, it covers several different series of products including HERO METAL CO., LTD.. Every series is attractive enough to attract customers in different countries with its own characteristics and uniqueness. Our products have helped us gain more presence in the national market. Aiming to be a famous leading brand in the global market, our brand will keep marching forward to develop and provide more and better products so as to satisfy customers' various needs.
  • What about word-of-mouth of HERO METAL?
    From the point of view of our existing customers, our brand - HERO METAL does better than many other brands in the same industry. Our brand features high responsiveness, superior credit, and excellent quality guarantee. For example, we lay emphasis on replying to customers in a fast and efficient way. Service staff can solve customers' problems professionally and patiently, which has earned our brand a lot of favors and excellent appraises. Our customers also express their wish that we can develop more products to satisfy their growing needs in the future.
  • Does HERO METAL enjoy high popularity?
    Yes. HERO METAL is a brand that is highly recognized for its quality guarantee in service and product. The branded products are processed by high-precision machines and have gone through multiple standard tests. Thanks to their superior performance, our customers speak highly of them and give our brand high praise. Moreover, the products come with considerate service which is provided throughout the whole cooperation process. The service features high responsiveness and superior efficiency. Our brand has become more and more popular.
  • How about market influence of HERO METAL?
    At present, there are thousands of brands out there doing the exact same thing as us, so it takes a lot of energy and time to become more influential than them. With the popularity of social media, we adopt online marketing strategy to promote our brand - HERO METAL and more dynamics on a regular basis. People from all over the world can get to know us and may establish firm partnerships with us. The other way is to increase credibility referring to product and service quality guarantee, which in turn can build trust, which of course builds influence in the market.
  • What honors has HERO METAL obtained?
    Adhering to the corporate philosophy of "Unity, integrity, innovation", HERO METAL consistently strives forward for being a widely famous brand in the global market. Since established, we have been committed to innovation and creativity because they serve as the core competitiveness in the company's development. We have been operating every step of the production process in accordance with the international management system. Our R&D capabilities rank first in the industry. At present, we have been awarded the honor from different industry organizations and international authorities. Browsing our website, more information about the honor we have obtained can be found.
  • Is HERO METAL HERO METAL CO., LTD. repurchase rate high?
    A high repurchase rate reflects the ability of the company to retain customers. HERO METAL is proud to say that almost half of our customers have maintained long-term relationships with us for years. We have a deep belief that a high repurchasing rate is related not only to our products or services but also to the way we serve our existing customers. So, on the one hand, we consistently ensure product quality. Our high-quality products drive customers' loyalty, therefore contributing to the increasing repurchase rate. On the other hand, we conduct an in-depth analysis of customers' needs. This also adds their preferences and favors to our HERO METAL HERO METAL CO., LTD..
  • How about the HERO METAL HERO METAL CO., LTD. rejection rate?
    We take several measures to keep the rejection rate of HERO METAL HERO METAL CO., LTD. as low as possible. At present, we have achieved practical and effective outcomes. Almost all customers consider the product quality the first, so we pay extreme attention to the use of raw materials and the production process, so as to improve product quality. We pack the products with sturdy enough packages to ensure their "trip" the safest. Moreover, we try our best to provide customers with the most unforgettable and worry-free experience. Professional service including logistics tracking service is available in HERO METAL. Once customers' expectation is met, we believe that the rejection rate will be very low or even down to zero.
  • How about HERO METAL HERO METAL CO., LTD. customer satisfaction?
    As an enterprise with ISO certified, we actively carry out the research on customer satisfaction and dissatisfaction with our products and service. Based on the updated survey result, customers speak highly of our HERO METAL HERO METAL CO., LTD. in the aspects of quality, functions, appearance, and price. Our products have brought customers promising results as you wish. Also, we actively listen to customers. Whether you leave your feedback on a social media page or give your comment by e-mail or phone call, we will treasure it and take effective measurements to solve the problems you have posed. This is why we can always satisfy customers.
  • Any further technical information about HERO METAL?
    Yes, we are willing to provide related technical information about HERO METAL if requested. As for the basic information such as main materials, specifications, shapes, and main performance, you can easily find them on the product details displayed on our official website. Also, we have carefully-compiled technical documentation offered along with products. We can deliver it to you if you have the needs for it. Further technical information about what our products are made of and what properties they contain, please contact us.
  • How about HERO METAL sales net?
    A sound and complete sales network means a lot for exporting companies because it can boost their business. The sales network of HERO METAL has been expanding a lot. Networking is important in sales. Multiple social media such as Twitter, Facebook, and blogging act as a channel for getting our products into the sales circuit. We ensure a frequent social presence to market our brand and keep updating products. We are active in attending international exhibitions to promote our products to customers from overseas countries, therefore increasing our brand awareness.
  • Is HERO METAL priced high?
    HERO METAL is priced based on the value-focused marketing strategy. Before pricing the products, we work out our costs first. They include direct costs (mainly the money spent on developing a product), variable costs (materials, packaging and so on), fixed salary (staff salary and related costs), facilities costs, taxes, etc. These costs occupy a large proportion of the price. We adopt a lean management system and run high-precision advanced production lines to ensure every type of material is fully utilized, therefore the waste could be decreased and cost as well.
  • How is HERO METAL positioned?
    Value-based brand positioning is the one we've been sticking to. It means that our brand HERO METAL has been focused on product quality and benefits. We price the products to be not the cheapest because we only adopt high-quality and well-selected raw materials to manufacture the products. This ensures our products are functional, safe, and reliable. Their long use life and easy maintenance highlight their value of costing customers' less money in replacing or repairing new products. In other words, users can save a lot of money by using valuable products.
  • Who are main customers to HERO METAL?
    Regarding the product price and functionality, HERO METAL has continued to attract customers who lay emphasis on cost-effectiveness. They may come from different countries and are engaged in various industries, but they share a common goal of obtaining cost-effective products from us. Our products are offered at a favorable price and characterized by superior quality. At present, we focus on adopting marketing strategies to enhance our brand awareness. We believe that we will gain an enlarged customer base in the future.
  • Brief introduction of HERO METAL
    Establishing a brand is a massive undertaking. Our brand - HERO METAL finally becomes a widely recognized brand that has quickly developed a strong presence in the international industry after years of development and growth. It is famous for its quality and good reputation among competitors. Every branded product from our company is characterized by durability and safety, totally satisfying the needs of customers who are cost- and effectiveness- conscious. Also, with regard to the service, it offers customers comprehensive and considerate service with an aim to leave a deep impression on customers, therefore giving it a worldwide competitive advantage.
  • How many new products are launched under branded HERO METAL CO., LTD.?
    New product development, is the life-blood of companies and societies. At HERO METAL, we keep researching, developing, and launching new products under branded HERO METAL CO., LTD. to the market on a regular basis. Here at our company, extreme attention is paid to strengthening R&D capability which is regarded as the drive of our growth. Our R&D team spares no pains to pursue uniqueness and innovation in product development, therefore giving us a lot of promising results such as enhanced brand loyalty and awareness.
  • Is HERO METAL professional in producing HERO METAL CO., LTD.?
    Yes, of course. HERO METAL is a company highly focusing on every detail to ensure everything is flawless and perfect. We hire professional employees proficient at in their own duties. For example, our designers have years of experience in designing HERO METAL CO., LTD.. They are familiar with several generations of the product and clearly have their own insights into the development of the industry. Also, we strictly obey international standards and perform quality control throughout the whole production process. From raw materials selection, through raw materials processing to the delivery of the finished products, we are detail-oriented and quality-focused.
  • Does HERO METAL have good credit?
    Mainly in terms of products and service, HERO METAL has a good reputation. First of all, product quality is the foundation of a company's development. We ensure every product offered by us is characterized by durability, stability, and safety. We streamline the production process, the purpose of which is to reduce the waste and further lower the cost. As for the service quality, we hire professional employees to provide passionate and responsive service. The whole service process features high responsiveness and efficiency. From the point of our customers' view, we are a trusted manufacturer of HERO METAL CO., LTD..
  • Is HERO METAL product supply chain complete?
    Yes. The supply chain at HERO METAL is sound and complete. Being a network between a company and its suppliers to produce and distribute a specific product to the final buyer, it includes different activities, people, entities, and resources. Our supply chain involves a series of steps include transforming raw materials into finished products, transporting those products, and distributing them to the end-users. It has been proved that when supply chain management is done completely, our overall costs will be greatly reduced and profitability be boosted as well.
  • What about HERO METAL production equipment?
    Since our inception, HERO METAL has been progressively invested in advanced equipment. In the process of seeking for development and growth in the global market, we update the machines on a regular basis to satisfy the growing needs of customers. By utilizing the advanced equipment, we have obtained high production efficiency, which means that we can produce a large number of products at one time without sacrificing the product quality. We also have a reduced cost of labor as the machines are of high automation and require less manpower.
  • What about HERO METAL delivery accuracy?
    HERO METAL promises super high delivery accuracy for every customer even from countries far away from us. Shipping errors can be detrimental to our business, so we have taken effective measures to prevent this from happening. First of all, we pack every cargo with our specially-designed discernible packages. In this way, the carrier companies and customers can easily recognize the products so errors could be avoided. We partner with reliable freight forwarders for years. It is their profession and rich experience that ensures our products are delivered safe and sound.
  • Does HERO METAL make delivery on time?
    HERO METAL provides a shipped-on-time service for all customers. With a complete supply chain, we ensure on-time delivery. Before starting formal cooperation with customers, we will analyze the customers' demands, run MRP, and order materials. Based on the order quantity and delivery method, we will give a delivery date to customers. We work with freight forwarders who have been engaged in the transport business for years. This totally guarantees all cargo will be delivered to your hands completely and efficiently.
  • What about the technology used by HERO METAL?
    Technology plays an important role in driving the growth of a company. As a small- and mid-scale enterprise, HERO METAL wishes to occupy a leading position in the industry by virtue of the strong capability of independent innovation. The technology level is enhanced by our talents to a large extent. We hire highly-educated and senior technicians to be responsible for product development and technology innovation. Also, we invest heavily in technology upgrades to make sure that we won't rely on others in the future.
  • How about HERO METAL R&D team?
    In HERO METAL, we highly focus on technology innovation as we deeply know that technology will take us to a high position in the global market. We set up an R&D team consisting of industry experts and senior technicians owning rich experience in developing products like HERO METAL CO., LTD.. Their rich knowledge in the industry and practical experience give us strong supports in developing new products on a regular basis. They thirst for updated knowledge and keep learning from worldly famous brands so as to make the developed products stand out.
  • What products has HERO METAL developed?
    HERO METAL has developed many different types of products since we established. We have been focused on improving our capability in researching and developing new products so as to set us apart from our competitors in the market. Taking HERO METAL CO., LTD. as an example, it is our featured product combining the efforts of all our employees. It is made in strict accordance with the international standard and features reliable quality. Also, it will be upgraded and improved based on customers' user experience and feedback on a regular basis.
  • How about HERO METAL independent R&D capabilities?
    Independent R&D capability has always been an important part of HERO METAL's core competitiveness, and it continues to drive the rapid development of our company. In the context of a globalized market, we constantly learn advanced technologies from application-based research institutions and famous brands, aiming to develop unique products to bring customers tangible benefits. We concentrate on the cultivation of talents and integrate all technical resources in the market to establish a world-leading technology system. After years of development, we have obtained multiple international certifications from authorities.
  • How about the management mechanism of HERO METAL?
    The management mechanism is set to manage the operation policies and production procedures of a company and promote the continual improvement within. At HERO METAL, we strictly implement proven and effective management systems, such as ISO Quality Certification, which helps us improve operations, forecast risks, and promote our confidence as well. Being strict with the full implementation of these rules and standards included in the management systems, our leaders formulate extensive documentation and controls to fulfill our legal obligations and meet the objectives.
  • What about the quality management system in HERO METAL?
    As an all-purpose standard for all types of enterprises and industries, ISO quality management system is also applied in HERO METAL. Serving as a reliable tool for our quality managers, it is a formalized collection of processes designed to ensure that standard requirements and regulations are precisely met. Regarding the contents of the ISO standard, they can not only help us control every production step to ensure product quality to conform to the international standards but help identify where our major cost savings can be made so as to reduce costs and increase benefits.
  • How about the quality management implemented in HERO METAL?
    In HERO METAL, to ensure the full implementation of the quality management, we have formulated a specific set of quality standards along with relevant measurements usually in the form of KPIs. The implementation of the system requires the involvement of all our employees. First of all, we make sure they can understand the details of the system and know their roles in supporting the implementation process. Then monitoring and tracking progress ensue. This can be done through a reporting process that is used to collect specified data and share information with senior leaders. It has been proved to be effective because we have gained improved production efficiency, enhanced product quality, and decreased costs.
  • How about HERO METAL service team?
    HERO METAL couldn't agree more that your products purchased from us deserve to be cared for and paid attention to, so we've hired certified and professional technicians who know your products the best to serve you. Before they start their official work here, they will receive professional training from our experts. The first yet the most important knowledge they need to acquire is the company introduction and several generations of the products. Passion and patience are their personality traits. They have won more favors and appraises from customers.
  • How about HERO METAL logistics distribution system?
    The logistics distribution system of HERO METAL includes a wide range of activities which are done for achieving efficient distribution and movement of finished products. To achieve a smooth logistics distribution process, we mainly concentrate on three aspects: Order fulfillment, warehouse management, and transportation management. A complete logistics system brings a number of benefits to us. For example, in terms of order fulfillment, we take care of customers' questions and orders in an efficient manner. This greatly enhances customer satisfaction and improve customer loyalty.
  • What exhibitions does HERO METAL participate in?
    HERO METAL has always been active in attending large-scale exhibitions in the industry and global markets. In business-to-business trade shows, we take our most precious products, one of which is HERO METAL CO., LTD., outside to be presented to customers. Attending the exhibitions allows us to create a visual experience that may draw the eyes of attendees. It has been proved that nothing beats that face to face interaction, that not only allows customers to see the features and advantages of our products but enables them to ask any questions more efficiently. Full details of what kind of exhibitions we have been to are available by contacting us directly.
  • How about products and service of HERO METAL?
    Products and services are the accomplishments we are proud of. Since our inception, HERO METAL deeply believes that product and service are the two things that can attract customers most and may promote our position in the global market. In terms of products, high-quality materials are adopted to make sure the perfect fit of every part and are combined to ensure the greatest effect of the finished products. Therefore, they are endowed with the performance of reliability, safety, environmental friendliness, and long lifespan. We have established a professional service team. It consists of passionate, patient, and professional service employees. Thanks to their efforts, highly responsive and highly efficient customer service can be offered in our company.
  • Who are stable long-term partners to HERO METAL?
    From the process of raw materials selection, through raw materials processing to finished product delivery, scores of people are involved, among which reliable partners play an important role except for our employees. We work with reliable suppliers of raw materials. They always offer us cost-effective and superior-quality materials. We partner with large-scale logistics companies. They provide both us and customers with worry-free transportation services and can deliver the goods to customers' hands safe and sound within the appointed time. With years of cooperation with our partners, we always stick to the principle of "Openness and Cooperation for Mutual Benefit”.
  • How did the partners speak of HERO METAL?
    From the view of fairness and justice, our partners give us comprehensive and overall valuations from several aspects. Being a reliable and professional manufacturer of HERO METAL CO., LTD., we have continued to attract customers, which in turn, boosts the business of the suppliers of raw materials. At the same time, we have been engaged in the export business for years and become a trustworthy friend of many large-scale logistics companies. Our proficiency and profession in cargo delivery and customer service have relieved a lot of pressure for them.
  • Does HERO METAL provide EXW for HERO METAL CO., LTD.?
    HERO METAL provides EXW for HERO METAL CO., LTD. for any customer who asks for. Based on the market rules, the EXW Incoterms may be the most suitable choice for exporters with little experience in logistics and international maritime shipping. This is because a seller's responsibilities end with preparing the goods and making sure they are ready for being picked up. In other words, EXW requires a minimal obligation for the seller and more responsibilities for the buyer. So, it is recommended for experienced buyers who are familiar with the import and export regulations of the origin country and can complete full import procedures. Please think twice when choosing it.
  • How many HERO METAL CO., LTD. are produced by HERO METAL per month?
    At HERO METAL, the monthly output of HERO METAL CO., LTD. is mainly decided by the order volume. The output may vary from the seasons but stays the same on average. In peak season, we will receive a large number of orders from customers engaged in different industries. In order to let you receive the products as soon as possible, we will speed up our progress. We keep our machines updated to ensure high production efficiency. The machines have been tested to be highly efficient and precise even after running for 24 hours. Generally, we will keep hot-selling products in stock in case of some urgencies.
  • How many HERO METAL CO., LTD. are produced by HERO METAL per year?
    There is a steady increase in the annual output of HERO METAL CO., LTD. at HERO METAL. This reflects our positive growth and development in the market now. Since established, we have been emphasizing the importance of the product and service quality because we firmly believe high-quality input will definitely bring high returns. Some of our customers repeat purchasing products from us and others highly recommend us to their friends. Thanks to our customers sincerely, we have been receiving a larger customer base and gained more confidence in this fierce industry.
  • What about the supply capacity of HERO METAL CO., LTD. in HERO METAL?
    In general, HERO METAL ensures high production efficiency and fast delivery period so as to satisfy the needs of customers. We've established a complete set of the supply chain. From the delivery of source materials from the suppliers to us, through the finished products' eventual delivery to the end-users, we ensure every process is operated and supervised by professional employees and in accordance with international standards. We also focus on technology innovation because it will help us speed up the progress and ensure our competitiveness in supplying the products to the market.
  • What about the maximum supply of HERO METAL CO., LTD. by HERO METAL per month?
    The maximum supply of HERO METAL CO., LTD. by HERO METAL varies from month to month. As the number of our customers continues to increase, we need to improve our production capacity and efficiency to satisfy the growing needs of customers day by day. We have introduced advanced machines and invested heavily in completing several production lines. We also have updated our production technologies and hired senior technicians and industry experts. These measures all contribute a lot to us in processing the increasing number of orders more efficiently.
  • How many production lines does HERO METAL run?
    For all manufacturing companies including HERO METAL, setting up a production line is a very efficient way of manufacturing and assembling a product. We are equipped with high-automation production lines consisting of basic machines, different kinds of auxiliary devices, advanced control systems, and efficient workpiece transmission systems. Equipped with highly advanced machines, the production line ensures every product is made accurately and flawlessly. More importantly, it brings us fast and reliable production efficiency, which helps us satisfy the needs of large orders.
  • What about the production flow for HERO METAL CO., LTD. in HERO METAL?
    A complete and modern production flow for manufacturing products is essential for a company. HERO METAL has formulated a scientific and reasonable production flow to ensure every step of the production is carried out efficiently. From the purchase of raw materials to the package of finished products, the production process requires the efforts of a large number of employees including designers, technicians, and workers. In addition, the concept of "quality control" goes throughout the whole production process because this ensures the high quality of the products.
  • Any HERO METAL CO., LTD. stock in HERO METAL?
    HERO METAL has been adhering to the concept of "Always prepare for the rainy day". With years passing by, we deeply study market rules and learn advanced technologies from famous brands so as to gain an improved production capacity. For those hot-selling products like HERO METAL CO., LTD., we always keep some in stock to satisfy the needs of rush order handling. However, if you have needs on tailor-made products or special needs on product modifications such as size changes, we have no ready-made products offered and it will take a longer time to complete the project.
  • What about the minimum order quantity of HERO METAL CO., LTD. in HERO METAL?
    Welcome to contact our staff for the answer to this question. The exact MOQ of HERO METAL CO., LTD. can be negotiable. The purpose of setting MOQ is to ensure that our production costs are worth and a minimum profit can be made. Our total cost including manufacturing cost, raw materials input, manpower investment, etc., are the contributors to the production of high-quality products. For you, the main advantage is that we can provide you with access to the best price for each unit of products. The more product you order from us, the cheaper the unit price will be.
  • Export destinations of HERO METAL
    HERO METAL decides the target market after having a deep knowledge of the needs of target export countries and local customs. Only in this way can we get a large customer base throughout the whole world. So far, we have exported our exquisitely-made or tailor-made products to more and more countries relying on their superior advantages in unique design, safety, durability, and long lifespan. The destination for exports is becoming an important element in the modern trade. The underlying idea is that we should try more to exploit more markets.
  • Does HERO METAL have agents in foreign countries?
    HERO METAL has been looking for and accessing agents whom we should be doing business with and exploring different deals and arrangements, etc. It is a little hard for us to find reliable agents located in foreign countries. They need to be familiar with the local markets and the situation of the buyers, and they can help us exploit and expand the export markets. What's more, they should work actively, honestly, and rightfully. We welcome people with lofty ideals in domestic and abroad to come to join us.
  • Any HERO METAL offices in other countries?
    For now, HERO METAL doesn't have our own offices in other countries, but we can still deal with the business no matter where you are. We've got professionals to help us tackle the problems of customs, foreign trade, etc. We have deeply realized the benefits of establishing offices in foreign countries. One is that we can enjoy a preferential tariff and a lower cost, therefore offering customers a more favorable price. The other is that we can provide more convenience for local customers who are interested in our products. In recent years, we have been aiming to set up offices in our target markets and we believe that we will achieve this goal.
  • Any promotion team established by HERO METAL in foreign countries?
    With no offices set up in overseas countries, HERO METAL has no promotion team, either. In order to expand our overseas business, we have done quite a lot. On many social media popular in foreign countries like Facebook, Youtube, and Twitter, we have opened our account to introduce our company info and update our information. Once we have newly-launched products, customers who have been following us will see the news immediately. Our sales team is professional and experienced. They have successfully developed several overseas markets by virtue of our existing customer base and wise marketing strategies.
  • What about the exports of HERO METAL in recent years?
    Based on the transaction data offered by our sales department, HERO METAL has been receiving increasing export turnover in recent years. As we analyze customers' feedback, the reasons why we've gained increasing benefits are shown as follows. Our products are made of high-quality raw materials and processed by advanced technologies. In such cases, our products including HERO METAL CO., LTD. are characterized by both practical functionality and aesthetic beauty, which naturally maintains customer loyalty for us. Moreover, we've had a team of professional after-sales staff. With profound knowledge of every type of product and company development history, corporate culture, etc., they are always professional and highly responsive while communicating with customers across the world.
  • When was HERO METAL established?
    HERO METAL is a professional manufacturer of HERO METAL CO., LTD. with a long-standing history. Our team size has been continually scaling up with the growth of our company. At present, we have established several departments, such as the design department and QC department which all consist of industry elites. By virtue of excellent brand awareness and righteous attitude, we have gained expanded business covering both domestic and international markets. Our everlasting aim is to be one of the most well-known and leading companies.
  • How many years of experience does HERO METAL have in producing HERO METAL CO., LTD.?
    Since established, HERO METAL has accumulated rich experience in manufacturing HERO METAL CO., LTD.. To keep us ahead of other companies in the market, we have developed our own technologies by constantly learning advanced techniques and methods from many famous brands. At present, we are able to develop our own products without relying on other companies and promise to launch new products on a regular basis. So far, we have covered a wide range of businesses and services related to products like installation guidance. Customers are bound to get a satisfying and worry-free experience at our company.
  • What about HERO METAL CO., LTD. production experience of HERO METAL?
    HERO METAL has rich experience in producing HERO METAL CO., LTD. and other types of products. Regarding the production capacity, we have introduced modern and advanced machines which can run at a fast speed. They can run continually for 24 hours while generating no errors relying on their strong performance. After years of growth, we can oversee the daily operations of the manufacturing process and predict what may happen in the process, and then take preventive measures to avoid the mistakes or bad things from happening. Please be rest assured that we are one of those honor-certified and highly-recognized companies.
  • How many years of experience does HERO METAL have in exports?
    As an industry-renowned manufacturer and exporter of HERO METAL CO., LTD., HERO METAL has been committed to running a reliable and trustworthy business with customers all over the world. We have established an export department which is responsible for dealing with the export business. The department consists of professional employees who can communicate with customers in English very fluently and know a lot about the tariff policy, customs, and so on. Though customers from overseas are far away from us, we have established a sound communication mechanism, making our cooperation process more efficient and saving us a lot of time as well.
  • Does HERO METAL develop global market?
    In order to enter the overseas market, HERO METAL has made quite a few efforts. We are committed to doing the research on the requirements of the local customers, public legal restrictions, and local etiquette norms. We have set up an export department to conduct foreign trade work. Some of its members are professionals in carrying out Google keyword research while others are proficient at market development. They formulate plans, such as attending industry and international exhibitions, to promote our company to worldwide customers and enhance brand awareness.
  • Does HERO METAL have export licence?
    Gaining an export license is a very basic and important step in exporting the products. Any exporter including HERO METAL can't shy away from getting export license though they have one product exported only. Concerning the type of products and their end use, many importing countries require proof of certifying the safety and reliability of the products, among which the export license is powerful. We will obtain relevant export licenses once we need to export our products to the outside. This will definitely ensure the delivery efficiency.
  • What about the scale of HERO METAL?
    The scale is about capacity and capability. This year, HERO METAL has expanded the area of the factory. It has been equipped with newly updated production lines which ensure the high production efficiency. We have set up several departments including design, R&D, manufacturing, and sales departments which are made up of professionals and many technicians. Regarding the capability, we have developed technology and experienced staff making it easier and less costly for us to scale our business. Because we invest widely in technology, we have gained huge economies of scale and more throughput with less labor.
  • What about the plant size of HERO METAL?
    HERO METAL has established a factory with large enough space, allowing advanced machines and complete modern production lines to be equipped. The factory covers several workshops for exquisite manufacturing and professional testing of semi- and finished products, the purpose of which is to ensure the product quality and production efficiency. It is also staffed with multiple workers who are proficient in operating the machines and have a deep knowledge of every product. The whole factory is operated under a strict ISO management system and other international certified standards.
  • Does HERO METAL has product showroom?
    Setting up a showroom is a way to better satisfy customers' needs. For this reason, HERO METAL has had a specially-built space for displaying every series of our product and our newly-launched product. It is designed by our professional interior designers to make full use of the space and highlight the product. In this room, customers are free to watch, try, and test the products you are interested in trading. The room is specially designed considering what customers in their location will see and how you feel.
  • How many employees in HERO METAL?
    From a small-scale company to a company with complete facilities and strong economic strength, HERO METAL has grown a lot and now has several departments made up of professionals, designers, sales elites, and senior technicians. We strictly select and hire employees who are required to have rich experience in this industry and know the performance and characteristics of HERO METAL CO., LTD. deeply. In addition, our employees need to have a deep understanding of our corporate culture and management concepts, which is very important for company growth.
  • How many people in HERO METAL export department?
    At HERO METAL, the export department is made up of young yet experienced and skilled employees. All of them are able to speak, listen, and write in English so as to communicate with customers from all over the world fluently. They have rich experience in exploring potential markets and organizing sales promotions. Some of them might be also responsible for arranging the transport of goods and the collection of payments. Furthermore, they have deep knowledge of international contract terms, foreign currencies, tariffs and trading regulations, which is extremely important for the export business of the company.
  • How many people in HERO METAL R&D department?
    For those companies that pursue long-term development including HERO METAL, they often spend resources and money on certain investigative undertakings in an effort to make discoveries that can help develop new products or way of working towards enhancing pre-existing products or processes. These activities are basically performed by the R&D department. Our R&D department is made up of several industry experts and senior technicians who are proficient at new product development and acquire a wealth of knowledge of every series of our products.
  • How many people in HERO METAL QC team?
    The implementation of the QC process is very important for the product quality and the QC department plays an extremely important role in every company. The QC department of HERO METAL is dedicated to continuous quality improvement by focusing on quality assurance processes and ISO Standards. In such cases, the process can go more smoothly, efficiently, and more precisely. It is their hard work that contributes to our high qualification ratio.
  • Business scope of HERO METAL
    HERO METAL is engaged in a wide spectrum of businesses covering product design, R&D, processing, manufacturing, quality tests, etc. of HERO METAL CO., LTD. and other types of products. As we develop rapidly, we have expanded our business to the overseas market. Driven by fierce competition, we have opened our official accounts on many social media like Facebook and Twitter, on which we've got professional customer service personnel to give answers to your questions in time. At present, we have grown to be a company consisting of design, R&D, sales, and after-sales department.
  • What are main products to HERO METAL?
    HERO METAL designs, develops, processes, and manufactures many different series of products, of which HERO METAL CO., LTD. is the most popular and hot-selling one. We are always consistent with our goal of utilizing state-of-the-art techniques and abiding by the international quality standards to manufacture the products. In this way, we guarantee the finished products feature reliability, safety, and a long lifespan. We hire designers with their own original views and years of experience in the industry. It is their creative work that contributes to the unique and attractive appearance of the products.
  • What are main products for HERO METAL to export?
    Since the day we decided to run the export business, HERO METAL has obtained related certificates for import and export licenses for most of our products. With them, it takes a shorter time to go through the Customs inspection for the exported products, and the delivery efficiency will be greatly enhanced as well. Our hot-selling product - HERO METAL CO., LTD. is qualified with the certificates and licenses mentioned above and it is extremely popular among customers throughout the whole world. For more info, please inquire us immediately.
  • How many brands are marketed by HERO METAL?
    HERO METAL deeply realizes the importance of establishing brands as it will spread our popularity across the world and help attract a larger customer base. So far, we have set up our own brand - namely HERO METAL. It features high quality and can withstand the tortures of the time. It is famous for its unique appearance and up-to-date designs, gaining the attention of more customers. On social media like Facebook and Twitter, we keep constantly updating our dynamics and publicizing our brands and products. At present, we have achieved good results and grabbed extensive attention.
  • Business type of HERO METAL
    HERO METAL is a kind of production-oriented enterprise. We have been engaged in the design, research and development, and manufacturing of HERO METAL CO., LTD. for years. Driven by the fierce competition in the market, we have introduced expensive and up-to-date equipment to ensure high-precision and high-automation manufacturing process. We also constantly learn techniques from worldly-famous brands to update ourselves. Moreover, experienced and skilled workers including designers, technicians, and after-sales persons, are our strong backup. The necessary manpower and facilities strongly support us.
  • Is HERO METAL a trading company or a factory?
    HERO METAL is a legitimate company with our own factory. We possess advanced equipment, state-of-the-art techniques, and a complete quality system. We've established a large-scale factory covering several high-automation production lines, built-in test rooms for testing the product performance, and multiple high-end workshops to ensure the perfect completion of precision work. In addition, we have obtained qualifications for exports. At present, we have maintained friendly relationships with customers from all over the world and will never stop tapping into the overseas markets.
  • What's HERO METAL working time?
    In China, ordinary working time is 40 hours for employees who work full time. In HERO METAL, most employees work abiding by this kind of rule. During their duty time, each of them devotes their full concentration to their work so as to provide customers with the highest-quality HERO METAL CO., LTD. and an unforgettable experience of partnering with us. For some of the employees, they may need to work overtime under some special occasions. For example, our after-sales staff are always busy with answering customers' questions or guiding them to use the products properly.
  • Where is HERO METAL located?
    HERO METAL would be glad to offer a guide to finding the most detailed company address. Please browse the "Contact Us" page of the official website and you will find it. You may copy the words and paste them on the application of map navigation on your phone. In this way, you can clearly know how far away from each other we are and how you can come to our company in the shortest time and the fastest way. Here is also the other convenient way for you: Just call us directly and our staff would tell you in a detailed way.
  • Where is HERO METAL factory located?
    HERO METAL always considers communicating through phone calls or video chat the most time-saving yet convenient way, so we welcome your call for asking for the detailed factory address. Or we've displayed our e-mail address on the website, you are free to write an E-mail to us about the factory address. We promise that we will send detailed address information with the company address and factory address included in the replies back to you as soon as possible. The factory is located in a place with convenient transportation, which allows customers to have the easiest access to it.
  • How can I visit HERO METAL factory?
    Before you decide to pay a visit to us, we will send you detailed instruction for reaching the factory of HERO METAL to your E-mail. It tells the suggested air lane from your country to China, and what you do after landing in the suggested airport which is close to our factory. We will assign professional and experienced staff to pick you up at the airport and they will arrange everything for you. We deeply appreciate that you travel a long way to visit us, so we would do our best to provide you with the most unforgettable and satisfying experience.
  • How can I contact HERO METAL?
    If you are interested in HERO METAL and wish to contact us, you may browse our official website on which we have listed multiple contact channels. Customers can reach us very easily through direct phone calls, e-mailing, and Skype, etc. For example, you can do a simple e-mail introduction to your wish, we will reply to you as soon as possible. We would be very glad to establish cooperative relationships with you.
  • Which HERO METAL CO., LTD. company gives better services?
    Basically, a long-standing HERO METAL CO., LTD. company is operated under scientific and reasonable management systems formulated by wise and excellent leaders. Both the systems and leadership ensure that the company will provide high-quality and professional customer service. So when choosing partners, please pay attention to the company strength including the factory scale, business model, management concept, corporate culture, and also the personnel qualifications, all of which imply the professionalism of the company and help customers identify if the company can provide reliable service for customers. HERO METAL is the company that promises to offer considerate customer service.
  • How about the application prospect of HERO METAL CO., LTD.?
    Since HERO METAL CO., LTD. features a long service life and reliable quality, it has been proved to be value-added and beneficial to users, therefore its future development is bound to be expected. At present, driven by China's policy of Energy-saving and Pollutant Emission Reduction, the industry will be more focused on applying the eco-friendly production methods to the production process. The product, as a kind of superior product featuring environmental friendliness, is in high demand by industries and will be widely used in the upgrading industry.
  • What fields is HERO METAL CO., LTD. applied in?
    Featuring high reliability and a promised service life, the HERO METAL CO., LTD. is popular among customers from all walks of lives. The product has been proved to be value-added with its superior advantages in both performance and price. Its characteristics are constantly developed by industry innovators for its wider application scenarios so as to attract more users and customers. Furthermore, its appearance is reasonably designed and can be tailor-made for customers, which helps enhance customer base and customer loyalty.
  • Any suppliers selling HERO METAL CO., LTD. at ex-works price?
    For most of the manufacturing factories of HERO METAL CO., LTD., they can provide customers with an ex-works price. This kind of term is often used when making an initial quotation for the sales of goods without any costs included. In common practice, the buyer will be responsible for arranging the collection of the freight from the designated location, and for clearing the goods through Customs. In addition, the factories are under no obligation to provide proof of export for tax purposes, or to even export the goods. Therefore, the buyer will burden a lot of risks. HERO METAL is a professional exporter and manufacturer that supports ex-works price.
  • HERO METAL CO., LTD. exporters in China
    As the demand for HERO METAL CO., LTD. has been increased rapidly, more and more exporters in China have been exposed to the global market. Some of them are trading companies that are entitled to sell branded products to customers from all over the world. Others are manufacturing companies. They have their own factories with built-in workshops for designing and manufacturing the products in mass. What they have in common is that they all get export licenses for selling the products to foreign countries.
  • HERO METAL CO., LTD. factories qualified for exports
    To tell the truth, it is compulsory for those HERO METAL CO., LTD. factories to get the qualifications for exports, so as to run the business with foreign enterprises legally and smoothly. When choosing factories, please confirm that they have the related legal certificates or approval for exports. Those qualifications mean that the factories have got approval from the Commerce Bureau, Customs, Inspection and Quarantine, Foreign Exchange Administration, and other departments and their businesses are totally legal. Customers are worry-free to partner with them.
  • HERO METAL CO., LTD. export destinations
    With the demand of HERO METAL CO., LTD. on the rise, the product has boomed the business of many companies now. There is a fact that customers from both domestic and overseas countries have recognized the product value in its use and appearance. Manufactured in accordance with international standards and ISO standards, the product can satisfy the needs of customers from different countries. Under the tide of reform and opening up, many Chinese manufacturers are able to go abroad and do business with foreign customers, and then bring them a lot of opportunities and benefits.
  • HERO METAL CO., LTD. purchasers
    The purchasers of HERO METAL CO., LTD. are from different industries and different countries all over the world. Some of them may live thousands of miles away from China and know little about the Chinese market until they start cooperating with the manufacturers. However, the purchasers can get access to the global market through multiple channels especially the Internet. On many social platforms like Facebook, Twitter, and LinkedIn, and E-commerce websites including Alibaba, purchasers can get easy access to the target manufacturers and establish a connection with Chinese manufacturers.
  • How about production process for HERO METAL CO., LTD.?
    Any high-quality product can't be manufactured without exquisite craftsmanship and flexible production processes. In order to make the finished product - HERO METAL CO., LTD. popular and highly recognized among customers, many manufacturers in the market strictly carry out every production process following international standards. It all begins with the product appearance design. The next is sample making, then confirmation, and then manufacturing in quantity. Strict quality tests including performance testing and service life testing are performed throughout the whole production process.
  • Why HERO METAL CO., LTD. is produced by so many manufacturers?
    Regarding the features and performance of the HERO METAL CO., LTD., it is a kind of product that will never go out of style and bring users unlimited values. Made of high-quality raw materials, it is characterized by reliable quality and long lifespan, which means it can be a long-lived companion for users. Having been tested by advanced machines, the finished product is guaranteed to meet the international product certifications. In addition, it is designed to be aesthetic and eye-catching with an innovative and bold appearance. Anyway, this product is a kind of cost-effective product and worth manufacturers' investment.
  • What companies are producing HERO METAL CO., LTD.?
    There are a ton of helpful resources online, from which you can find manufacturers of HERO METAL CO., LTD.. Using websites like Alibaba, Made-in-China, and Global Resources can help you locate the best manufacturers, as they are pre-vetted and can be totally trusted. If you are just starting your business, choosing a supplier based in China may be your best bet for budgetary reasons and product quality. There are ample manufacturers that produce a wide range of products of varying quality, which give you a lot of options. Also, high volumes can be achieved as many suppliers have the technologies available to make a large number of products at one time.
  • Any good brands for HERO METAL CO., LTD.?
    Finding a good brand for HERO METAL CO., LTD. is key to turning your product idea into a reality. Many online websites like Alibaba and high-quality referrals have made it easy to navigate brands for importers. The product under a good brand usually has the features of guaranteed service life, safe use, reliable quality, etc. In the industry, it should have the merits of offering customers considerate service throughout the whole cooperation process. Among those, HERO METAL is one of the most highly-recommended brands in the industry. It ensures all products are characterized by a long service life and it promises a thoughtful and professional customer service.
  • What are key manufacturers for HERO METAL CO., LTD.?
    There are a lot of professional manufacturers for HERO METAL CO., LTD. available for customers to choose from. Basically, they have some common characteristics, such as state-of-the-art technologies, updated machines, large-scale factories with built-in test rooms, and of course, highly-educated and experienced employees. What they provide is the products that conform to the international standard and satisfy the needs of customers. HERO METAL is a professional manufacturer in the market. We have the facilities as mentioned above and have been engaged in the industry for years.
  • What are SMEs for HERO METAL CO., LTD.?
    SMEs for HERO METAL CO., LTD. make up the vast majority of businesses in most countries. To tell the truth, some SMEs are characterized as innovative enterprises in a broad sense. On average, they are less likely to conduct research and development activities than larger firms. But they may be more likely to innovate in other ways - through creating or re-engineering products or services to meet new market demands, introducing new organizational approaches to enhance productivity, or developing new techniques to expand sales. At present, these SMEs have the advantages of favorable price, flexibility and so on over many large-scale companies.
  • Any good manufacturers for HERO METAL CO., LTD.?
    Among millions of manufacturers in the market now, it is challenging for customers to find a reliable and professional manufacturer of HERO METAL CO., LTD.. While searching online, customers can find suppliers through different network websites including Alibaba and Global Sources. By browsing the company info like response rate, customer reviews, factory ownership, amount of sales, and also the number of staff in each department, customers can know the company scale and know whether the company is trustworthy. Furthermore, attending national and international exhibitions can provide customers with opportunities to get to know the companies.
  • Any manufacturers to customize HERO METAL CO., LTD.?
    An increasing number of manufacturers of HERO METAL CO., LTD. have the abilities to customize the products now. Before deciding on the partners, customers should pay attention to the following points. The first is to have a deep understanding of the manufacturers. They should have competitive design abilities that help provide innovative and creative design artworks constantly. The second is to confirm whether manufacturers have the ability to manufacture the products in large quantities without sacrificing the product quality. It's recommended that customers have an on-field visit to the factory after in-depth communication.
  • Any brands for high end HERO METAL CO., LTD.?
    Generally, high-end brands of HERO METAL CO., LTD. know not only style and uniqueness, making their designs reach the highest level of the aesthetics art, but also emphasize the importance of long-term use value for customers. This kind of brand is usually aimed at the high-end market and a small portion of customers who have high brand loyalty. If you are those customers who have low sensitivity to the high price and have favors for a certain brand, you can type in the keywords of the products using the search engine and may find them.
  • Reliable company for HERO METAL CO., LTD.
    Here, the very first step to finding reliable manufacturers of HERO METAL CO., LTD. is to ask your friends around if they can recommend trustworthy companies they have partnered with. In this way, you can skip most of the steps in the hunting and screening process, thus saving yourself an insane amount of time. The other good way to find a reliable one is to utilize social networks by typing in the keywords on Google or other platforms. Usually, if you are looking for a reliable manufacturer that provides competitive prices and features high flexibility, working with Chinese manufacturers may be a good choice for you.
  • Which HERO METAL CO., LTD. company doing OEM?
    OEM, also named as Original Equipment Manufacturer, manufactures the components or the products that will be bought by a company and then sold under the purchaser's brand name. With the competition between manufacturers of HERO METAL CO., LTD. becoming more and more fierce, more manufacturers begin to focus on their OEM business to make them stand out among others. Throughout the whole OEM service offering process, the manufacturers have the responsibility and ability to manufacture the products they are assigned to make, thereby, satisfying the needs of the customers.
  • Which HERO METAL CO., LTD. company doing ODM?
    Compared with OEM service, the ODM service needs one more process - designing. So for customers, the first to do is to check whether the manufacturer is capable of performing competitive and creative design works when searching for an ODM of HERO METAL CO., LTD.. Knowing more information about the company is the next step. For example, it is necessary to know the scale, manufacturing experience, factory facilities, staff skills, etc. before cooperating with the company. In China, HERO METAL is one of those companies that can do ODM.
  • Which HERO METAL CO., LTD. company doing OBM?
    Doing the OBM business is a very demanding and hard task because it requires the company to be responsible for everything including production, research and development, supply chain, delivery, and marketing as well. So far, few companies can provide OBM business for HERO METAL CO., LTD., almost all of which are world-renowned brands. What they have in common is that they have strong economic strength, exclusively-patented technology, extremely large scale, and advanced management ideas. A lot of companies in the market are striving forward to become an OBM now.
  • What exhibitions do HERO METAL CO., LTD. manufacturers attend?
    For a great number of manufacturers of HERO METAL CO., LTD., especially those run foreign trade business, attending exhibitions and trade shows can offer a wealth of benefits to their business while missing out on them may also mean missing out on great opportunities for development. They are active in different scales of exhibitions throughout the whole world which include international exhibitions such as Canton Fair. It is a great way to immerse visitors into this kind of experience and can really show off what the manufacturers can offer.
  • Any HERO METAL CO., LTD. factories instead of trading companies recommended?
    As the HERO METAL CO., LTD. itself becomes more and more popular in the market, there has arisen an increasing number of factories in China. Some of them are certified and professional in the industry while others are unqualified and unscrupulous, so you should give 100% concentration and attention to the whole selection process. Here, HERO METAL is a perfect choice for you. We are a professional company with a long-standing history. All production processes involving performance testing and quality assurance testing are carried out strictly following international quality standards. The products manufactured by us are ensured to meet the requirements of product certification.
  • What companies are developing HERO METAL CO., LTD. independently in China?
    More and more manufacturers of HERO METAL CO., LTD. in China have realized the importance of the independent ability of research and development since it greatly influences the competitiveness of those manufacturers and enterprises. A self-innovation company is strong in its economic strength, masters core technology for exquisite craftsmanship, accumulates a wealth of technical experiences and development capabilities, and can develop innovative products without relying on other technologies or companies. HERO METAL is one of those companies who have strong abilities to manufacture and develop multiple series of products constantly.
  • What standards are followed during HERO METAL CO., LTD. production?
    For satisfying the needs of customers from different countries, almost all manufacturers of HERO METAL CO., LTD. strictly follow the national and international production standards including ISO standard. For example, ISO creates documents that provide requirements, specifications, or characteristics that can be used consistently to ensure that materials, products, processes, and services are fit for customers' purposes, and conform to the industry standards. In this way, the whole production process goes safely, smoothly, and efficiently, and the finished products have the features of reliable quality and guaranteed service life.
  • How much will it take for HERO METAL CO., LTD. materials?
    The expense of raw materials refers to the cost of the components that go into a final manufactured product. It is one of three expenses included in a manufacturer's cost of goods sold. The others are labor expenses and amortization expenses. Raw materials expenses are often a hot yet challenging topic for any company in the manufacturing field. At present, sourcing and buying raw materials of HERO METAL CO., LTD. cost-effectively is a competitive advantage now. As a result, a large number of company managers and owners monitor raw materials expenses closely.
  • How much will it cost for HERO METAL CO., LTD. production?
    Production cost is the combined total cost of raw material and direct labor costs and burden incurred in production. As the resources used to manufacture the HERO METAL CO., LTD., the production cost involves several elements including the purchase of raw machinery, wages of labor, interest on capital, and insurance charges. The cost of the production is categorized into two parts: fixed cost and variable cost. At present, most manufacturers in the market reduce the manufacturing cost for obtaining increased profits by strictly controlling the variable cost.
  • What is the proportion of material cost to total production cost for HERO METAL CO., LTD.?
    Generally, a high-quality HERO METAL CO., LTD. can't be produced without high input of high-quality raw materials. In a quality-oriented company, the materials cost is in a relatively large proportion to the total production cost. In general, the cost for raw materials may vary depending on different manufacturers, some of whom may adopt a lean production management system or other advanced methods to make full use of the raw materials and save raw materials as many as possible, therefore, reducing the cost of the raw materials. Anyway, making the utmost of raw materials is the general direction in which all manufacturers in the market are heading.
  • What are raw materials for HERO METAL CO., LTD. production?
    For the perfect birth of a HERO METAL CO., LTD., flexible and multiple high-quality raw materials are needed. Explained as substances used in the primary production of goods, they are often altered for use in various processes prior to being used in the manufacturing process. Sometimes, inevitable chemical reactions between different raw materials with various chemicals included may occur. This requires the workers of the manufacturing company to be equipped with proficient skills and the abilities to tackle emergencies.
  • What properties are needed in HERO METAL CO., LTD. raw materials?
    The most important property of the raw materials for HERO METAL CO., LTD. is stability at any given condition. R&D department selects the appropriate raw materials based on functionality which should encompass multiple areas. Their characteristics can contribute to the identified characteristics of the finished product, such as organoleptic characteristics (color and texture), product safety characteristics, and physical properties (durability). Raw materials are the lifeblood of your business and they must flow to where they are needs in the right amount.


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